CubeSmart is a company that mainly offers self-storage services, including various types like climate-controlled units, vehicle and boat storage, and storage lockers ranging in size. They provide flexible month-to-month leases, so you only pay for the time you need. Payment and billing are handled through online accounts, making it easy to manage your storage rental. There doesn't appear to be any direct connection or subscription service related to DirecTV through CubeSmart.
Difficulty
12345678910
Easy Medium Very Hard
CubeSmart cancellation requires calling customer service and speaking to a representative, which is straightforward but involves waiting on phone and potential hold times. DirecTV cancellation can be done by phone or online for internet-based subscriptions, with simple steps but potential contractual fees and equipment return requirements that add some complexity.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Cubesmart and DirecTV subscription.
How to Cancel Cubesmart and DirecTV: Step by Step
If you purchased through CubeSmart directly:
- Call customer service at 844-630-2981.
- Ask to speak with a representative.
- Provide them with your customer details.
- Request cancellation of your storage subscription & monthly payments.
- You will receive a confirmation email.
If you need assistance, here's how you can get in touch with Cubesmart and DirecTV's support team.
Email
The email is not available.
Tips and Tricks for Getting a Cubesmart and DirecTV Refund
- Cubesmart Cancellation Tips:
- Ensure your storage unit is completely empty—no dumping allowed.
- Remove your lock to allow staff to inspect the unit.
- You do not need the original account holder present to close the account.
- If you lose your key, request a lock cut form to be signed via Docusign by the original holder or authorized user.
- The facility will verify identity with a driver’s license or state ID before cutting the lock.
- Account ownership transfers must be done carefully; improper paperwork can invalidate the transfer and may require original holder’s in-person signature.
- DirecTV Cancellation Tips:
- You cannot cancel DirecTV online; calling customer service is required.
- Expect long hold times and possible difficulties with representatives not providing straightforward cancellations or hanging up.
- Be firm and honest if you are not interested in retention offers; clearly state you want to cancel.
- Prepare for the call to take about 10 minutes and be ready for retention deals or offers to keep you.
- Some users suggest disputing charges via credit card companies if cancellation is not properly processed.
- You may not have to return outdated equipment; consider recycling or disposal if allowed.
- Using techniques like pretending to be a new customer can sometimes expedite response or retention discussions.
Why Do People Request Refunds from Cubesmart and DirecTV
- CubeSmart reasons for cancellation:
- Legal jargon in rental agreements causing confusion about refund eligibility.
- No proration of storage fees; full monthly payment due even if unit closed early.
- Frequent and significant price/rate increases, sometimes 20%-50%, often with little or no notice.
- Frustration with customer service, including difficulty reaching support, rude management, and lack of assistance.
- Issues with facility maintenance and security such as broken doors, filthy restrooms, and theft incidents.
- Strict cancellation policies requiring tenants to vacate before rent due dates to avoid extra charges.
- Lack of flexibility on refunds, billing disputes, and move-out dates.
- Customer feelings of distrust and that CubeSmart prioritizes fees and retaining belongings over customer satisfaction.
- DirecTV reasons for cancellation:
- High prices, including initial promotional rates rising significantly after two years.
- Loss of important channels such as Disney and ESPN, driving viewers to alternatives.
- Better pricing and offerings from streaming service competitors like Hulu and SlingTV.
- Cancellation difficulties including long hold times, runarounds, and cancellation fees ($20 per remaining month plus a $15 fee).
- Ongoing additional fees for receivers, HD access, and DVR services.
- Perception of DirecTV as outdated compared to modern streaming services with popular original content.
Cubesmart and DirecTV Refund Script
Script
Copy
Dear Cubesmart and DirecTV, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Cubesmart and DirecTV Refund Policy
CubeSmart's cancellation policy requires customers to call customer service at 844-630-2981 to request cancellation of their storage subscription and monthly payments, after which a confirmation email is sent. They do not provide refunds for cancellations; customers are responsible for prorated rent for the month used and any outstanding costs, with the possibility of receiving their security deposit back if the unit is left in good condition.
DirecTV allows cancellation within 14 days of purchase for a full refund; after this period, no refunds or credits are given for partial months, and devices must be returned within 14 days or incur a $120 non-return fee. Early termination fees apply for contract customers who cancel before the end of their commitment period.
The Easiest Way to Get a Cubesmart and DirecTV Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Cubesmart and DirecTV—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
CubeSmart charges could show up as: CubeSmart Payment CubeSmart Storage Rent CubeSmart Monthly Fee CubeSmart Access Fee CubeSmart Late Fee CubeSmart Storage Unit Rental. DirecTV charges could show up as: DIRECTV Service DIRECTV Programming Fee DIRECTV Equipment Rental DIRECTV Regional Sports Fee DIRECTV State Cost Recovery Fee DIRECTV Taxes DIRECTV Late Payment Fee.
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.