Lufthansa is a German airline and one of the largest in Europe, operating flights to over 200 destinations in more than 80 countries. The airline offers a wide range of services, including premium cabins, in-flight entertainment, and a frequent flyer program. Lufthansa also has a customer-friendly refund policy that allows passengers to cancel their flights and receive a refund or credit for future travel, depending on the type of ticket purchased. The users of Lufthansa's refund policy are typically passengers who need to change their travel plans due to unforeseen circumstances, such as illness, family emergencies, or schedule conflicts. Lufthansa's refund policy ensures that its customers are treated fairly and can enjoy a hassle-free travel experience.
Lufthansa's refund policy applies to all tickets purchased directly from the airline, including refundable and non-refundable fares. For refundable tickets, passengers can cancel their reservations and receive a full refund within 24 hours of booking. After the 24-hour window, a fee may apply based on the type of ticket and the time of cancellation. Passengers who cancel their tickets outside of the 24-hour window may be eligible for a refund depending on the fare rules of their ticket.
Lufthansa doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Lufthansa's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
For refundable tickets, the refund is usually processed within seven business days of the cancellation request. The refund will be issued to the original form of payment used to purchase the ticket.
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