Fig Financial is a digital lender in Canada that offers personal loans for things like debt consolidation, home improvements, and other personal needs. They make it easy to manage your loan payments with flexible schedules, fixed interest rates, and no fees, including no penalties for early payment or skipping a payment. You can apply entirely online, get your rate quickly without affecting your credit score, and have the loan funded fast. If someone is billing you, it's likely for a personal loan you took out with them, and you can manage payments simply through their online account.
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The cancellation process for Fig Financial's subscription is fairly straightforward, requiring users to enter their email and follow prompts to cancel, especially if signed up via Stripe. If subscribed via App Store or Play Store, users follow standard platform-specific cancellation steps, making the process relatively easy with minimal steps to complete.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Fig Financial subscription.
How to Cancel Fig Financial: Step by Step
If you purchased through the Fig website:
- Visit this link to access the cancellation page.
- Enter the email address you used to create your Fig account.
- Verify your email address by opening the Fig app, tapping the “Profile” icon, clicking the “Settings” button in the top-right corner, and locating the email address under “Account”.
- Follow the prompts to confirm your subscription cancellation.
If you purchased through the App Store:
- Open the Settings app on your device.
- Tap your name to access your account settings.
- Tap Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel Subscription.
If you purchased through Google Play:
- Sign in to the Google Account that has your subscriptions.
- Go to subscriptions in Google Play on your Android device.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions provided.
If you need assistance, here's how you can get in touch with Fig Financial's support team.
Tips and Tricks for Getting a Fig Financial Refund
- Request refunds or cancellations in writing through Fig directly rather than third-party processors to expedite responses.
- Clearly state your reasons for cancellation, such as dissatisfaction or non-fulfillment of promises, to strengthen your case.
- Follow up persistently if you receive automated or delayed responses.
- Use email communication as it can be easier to document and escalate than phone calls.
- Escalate by repeating your cancellation request especially if initial attempts receive no meaningful feedback.
- Consider timing your requests during business hours for faster responses.
- Be aware of payment methods used; some like Xsolla may restrict refunds through Fig, requiring alternate dispute resolution like chargebacks.
- Keep records of all communications in case you need to escalate or take legal action.
- Be firm and concise in your language when stating that you expect a refund or cancellation without further delay.
- Avoid immediately requesting refunds if legal rights or participation rights are a concern, as refunding may impact your standing.
Why Do People Request Refunds from Fig Financial
- Difficulties with identity verification process
- High interest rates
- Delays in funding
- Customer service availability and responsiveness
- Ineligibility for repeat loans after paying off a loan
- Payment scheduling conflicts with personal finances
- Desire to pay off early but facing restrictions or fees
- General dissatisfaction with loan terms
Fig Financial Refund Script
Script
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Dear Fig Financial, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Fig Financial Refund Policy
Fig Financial (formulafig.com) requires a six-month commitment for all membership tiers, billed monthly. After six months, memberships continue on a month-to-month basis with the option to pause (up to 3 months) or cancel by contacting the Guest Concierge Team or in person at the Fig Bar. Memberships are non-refundable, non-transferable, and monthly benefits expire if not used within six weeks of payment.
The Easiest Way to Get a Fig Financial Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Fig Financial—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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