ICP Roots Gymnastics offers continuous enrollment for gymnastics classes, running monthly from September through June, and they bill automatically each month. Families are required to keep an updated credit card on file for tuition payments, which are based on monthly tuition rather than the number of classes. They don’t give refunds for missed or dropped classes, and written notice is needed at least 30 days before the next billing cycle to disenroll. Discounts are available if multiple family members enroll or if a student takes more than one class.
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Cancelling a free trial or subscription through Apple is easy and straightforward, requiring only a few taps on the phone's settings, which is a simple process for most users. However, disenrolling or cancelling a continuous enrollment membership requires giving written notice at least 30 days in advance, either by stopping by the front desk or emailing, which adds some complexity and time to the process, but is still manageable for most consumers.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a ICP Roots Gymnastics subscription.
How to Cancel ICP Roots Gymnastics: Step by Step
If you purchased through Roots Gymnastics directly:
- Prepare a written notice indicating your intent to cancel your membership.
- Submit your notice at least 30 days before the next tuition due date.
- You can do this by:
- Visiting the front desk at Roots Gymnastics and filling out a Withdrawal Form.
- Sending an email to info@rootsgymnastics.com with your cancellation request.
- Await confirmation of your cancellation from Roots Gymnastics.
If you purchased through another billing source:
- Check your subscription details through the relevant service to see if cancellation is possible directly through them.
- If applicable, follow the service's specific cancellation procedure.
If you need assistance, here's how you can get in touch with ICP Roots Gymnastics's support team.
Tips and Tricks for Getting a ICP Roots Gymnastics Refund
- Be persistent and polite: Consistently follow up with the gym, using calm and respectful language to avoid confrontation.
- Request confirmation in writing: Always ask for email or text confirmation to have proof of your cancellation request.
- Timing matters: Cancel just before your billing cycle renews to avoid being charged for the next period.
- Use financial hardship as a reason: Mention genuine financial difficulties if applicable, as some users reported this approach may ease the process.
- Escalate if necessary: If front desk or basic customer service is unresponsive, request to speak with a manager or higher authority.
- Visit in person: Some users found that visiting the gym physically and speaking face-to-face expedited their cancellation.
- Document all interactions: Keep a log of dates, times, and names of the employees you speak to regarding your cancellation.
- Check for grandfathered rates: If you have older, lower membership rates, use them as leverage to negotiate or cancel.
Why Do People Request Refunds from ICP Roots Gymnastics
- Financial constraints causing members to cut expenses.
- Lack of time due to busy schedules or family commitments.
- Relocation to a place where the gym is not accessible.
- Dissatisfaction with gym services or customer service quality.
- Lack of motivation or loss of interest in attending workouts.
- Members not achieving fitness goals leading to frustration.
- Inconvenient gym location or hours that don’t fit members' schedules.
- Preference for at-home workouts or other fitness options.
- Overcrowding or dirty facilities causing a poor workout environment.
- Injury or health issues preventing continued participation.
ICP Roots Gymnastics Refund Script
Script
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Dear ICP Roots Gymnastics, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
ICP Roots Gymnastics Refund Policy
The Easiest Way to Get a ICP Roots Gymnastics Refund
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.