KMG Medical Group is a virtual healthcare company that offers specialized care for conditions like sexual and reproductive health, dermatology issues, and brain health problems. They work with a team of experts like doctors and nurse practitioners who provide care through online consultations. If you're seeing charges from them, it's likely for subscription services or consultations as part of ongoing care through their virtual platform. They also accept many insurance plans, so billing could be tied to those coverages or direct subscription fees for their services.
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The cancellation process requires the user to cancel on the site or by contacting the company before the end of the billing period, which is straightforward but involves ensuring timing before renewal. The process is clearly stated in the terms and does not require complicated steps, making it fairly easy but not instantaneous.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a KMG MEDICAL GROUP subscription.
How to Cancel KMG MEDICAL GROUP: Step by Step
If you purchased through Credit Card:
- Log in to your online banking account.
- Locate the transaction from KMG Medical Group in your transaction history.
- Contact your bank directly to dispute the charge, mentioning it relates to an unwanted subscription.
- Request to cancel any recurring payments associated with KMG Medical Group.
- Follow any additional steps provided by your bank to ensure cancellation.
If you purchased through Directly on Website:
- Visit the KMG Medical Group website: kmgmedicalgroup.com.
- Log in to your account using your credentials.
- Navigate to your Account Settings or Membership section.
- Select the option for Subscriptions or Billing.
- Locate the subscription you wish to cancel and select the cancel option.
- Confirm your cancellation by following the on-screen prompts.
If you need assistance, here's how you can get in touch with KMG MEDICAL GROUP's support team.
Email
The email is not available.
Tips and Tricks for Getting a KMG MEDICAL GROUP Refund
- Persistently use their online patient portal for cancellation even if it loops or asks for multiple confirmations.
- Contact customer support repeatedly via email or phone, documenting each interaction.
- Escalate by mentioning possible bank disputes or chargeback if cancellation is not honored.
- Consider contacting your bank to block future charges, although some banks may require canceling the credit card entirely.
- Use clear and firm language indicating you want to cancel immediately and do not accept ambiguous responses.
- Attempt cancellation close to billing cycle end for maximum effect.
- Search online forums and Reddit for the latest user-shared tricks as these might evolve over time.
Why Do People Request Refunds from KMG MEDICAL GROUP
- Product dissatisfaction at the time of delivery leading to return and refund requests.
- Product quality issues requiring inspection and refund approval.
- Change of mind, as members can return products under a no-questions-asked policy at delivery.
- Payment issues or policy termination due to non-payment or other carrier policy reasons.
- Late payment complications causing delays and potential refund inquiries.
- Employment termination affecting eligibility and potentially resulting in service termination and refund requests.
KMG MEDICAL GROUP Refund Script
Script
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Dear KMG MEDICAL GROUP, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
KMG MEDICAL GROUP Refund Policy
KMG Medical Group's cancellation policy specifies that medical consultation fees, including ongoing care fees, are non-refundable. There are no returns or refunds for medication or products due to consumer safety regulations, though exchanges are allowed only for defective or damaged items by contacting the respective support. The policy can be updated, and customers should review the 'Last Updated' date for changes.
The Easiest Way to Get a KMG MEDICAL GROUP Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from KMG MEDICAL GROUP—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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