Lexington Law offers credit repair services to help improve your credit score by challenging incorrect items on your credit report. They start with a free credit assessment and then charge $139.95 per month for ongoing credit repair work, with no fees for the first 5 to 15 days after signing up. Their service includes working with all three credit bureaus, monthly credit score updates, and personalized help from licensed attorneys and paralegals. You can cancel at any time, and you might see charges from them because of this monthly subscription after the initial free period.
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Cancelling Lexington Law subscription is relatively straightforward by using online chat, phone call, or email. The main challenge is ensuring you get written confirmation and that charges stop, but overall the process is simple and supported by multiple contact methods.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Lexington Law subscription.
How to Cancel Lexington Law: Step by Step
If you purchased through Credit Card:
- Log in to your Lexington Law account.
- Navigate to the account dashboard.
- Locate the live chat feature and initiate a chat.
- Request cancellation of your subscription with the assistance of a paralegal.
If you purchased through Checking Account Draft:
- Log in to your Lexington Law account.
- Navigate to the account dashboard.
- Use the live chat feature to initiate a cancellation.
- Follow the prompts and discuss the cancellation with a paralegal.
If you purchased through Other Billing Sources:
- Contact Lexington Law directly through their customer service phone line or email.
- Provide your account details and request cancellation of your subscription.
If you need assistance, here's how you can get in touch with Lexington Law's support team.
Email
The email is not available.
Tips and Tricks for Getting a Lexington Law Refund
- Insist on immediate cancellation with clear, firm language such as "I want to cancel my membership effective immediately." Avoid vague statements.
- Request written confirmation (email or letter) of cancellation to have proof if billing continues.
- Be persistent and prepared to spend time on multiple calls as some users report having to call repeatedly and speak to several agents before cancellation is confirmed.
- Use escalation by asking to speak to supervisors or higher-level representatives if initial agents do not process the cancellation.
- Document every interaction—note dates, times, names of representatives you talk to, and what was said to support disputes if unauthorized charges continue.
- Cancel as early as possible, ideally within 5 days of enrollment for a full refund; otherwise, fees may be charged monthly and are not always refundable.
- Monitor your bank or credit card statements closely after cancellation to catch and dispute any unauthorized charges quickly.
- If billing continues, escalate by disputing charges with your bank or credit card company after attempting to resolve directly with Lexington Law.
- Use live chat during business hours (Monday to Friday, 7 a.m. to 7 p.m. MST) to request cancellation, in addition to calling or emailing clientservices@lexingtonlaw.com.
- Express frustration firmly but professionally—some users found being direct, even annoyed, helped get faster results.
- Consider pausing membership temporarily if you want to avoid billing but are not ready to fully cancel.
- Be aware that some users report "cancelled" accounts still being billed until they escalate with repeated calls or complaints.
Why Do People Request Refunds from Lexington Law
- Long duration of service without satisfactory results
- High and ongoing subscription costs causing financial burden
- Frustration with subscription model that incentivizes slow progress
- Frequent monthly billing with no end in sight
- Minimal credit repair results despite significant spending
- Service often involves sending only a single dispute letter then waiting indefinitely
- Lack of transparency about letters sent on customer's behalf
- Poor communication and unresponsiveness from Lexington Law
- Billing issues including unexpected fees, double charges, and continued charges after cancellation
- No credit improvement or even lowered credit scores in some cases
- Misleading initial charges or pricing promises not honored
- Feeling that the company drags cases out just to keep billing
- Frustration with inaccurate or outdated credit updates on Lexington Law app
- Feeling cheated or scammed due to empty promises and lack of progress
Lexington Law Refund Script
Script
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Dear Lexington Law, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Lexington Law Refund Policy
Lexington Law allows clients to cancel their membership or subscription at any time by contacting them directly. Upon cancellation, clients may be charged a final payment for the work completed between their last payment and the cancellation date. Billing is monthly, and charges only cover work performed during the service period. Clients are encouraged to consider credit care products if they want to continue monitoring their credit after cancelling repair services.
The Easiest Way to Get a Lexington Law Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Lexington Law—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
CRT*LEXINGTON LAW NORTH SALT
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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