Liberty Home Guard offers home warranty plans that protect your major home systems and appliances from normal wear and tear. They have three main plans: one for home systems like heating and plumbing, one for kitchen appliances, and a combined plan that covers both. Customers pay a monthly subscription plus a flat service call fee when repairs are needed. The service is available nationwide, with 24/7 support and no home inspection needed to start coverage.
Difficulty
12345678910
Easy Medium Very Hard
Liberty Home Guard allows consumers to cancel their subscription easily through an online customer portal by selecting the 'Cancel Coverage' link under 'Policy Details.' Alternatively, they can cancel by calling customer support or emailing, which makes the process straightforward and quick.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Liberty Home Guard subscription.
How to Cancel Liberty Home Guard: Step by Step
If you purchased through the Liberty Home Guard website:
- Log in to your online customer portal at libertyhomeguard.com.
- Select the ‘Policy Details’ tab.
- Click on the ‘Cancel Coverage’ link.
- Follow any further prompts to confirm your cancellation.
If you purchased through phone:
- Call Liberty Home Guard at (866) 465-2403.
- Request the cancellation of your policy.
- Follow the representative’s instructions to complete the cancellation process.
If you purchased through email:
- Email Liberty Home Guard at accounts@libertyhomeguard.com.
- Include your policy details and request cancellation in the email.
- Wait for confirmation from Liberty Home Guard regarding your cancellation.
If you need assistance, here's how you can get in touch with Liberty Home Guard's support team.
Tips and Tricks for Getting a Liberty Home Guard Refund
- Always document every interaction—call times, names of representatives, and what was said.
- Contact customer service early in the billing cycle to avoid having the cancellation processed too late.
- Be firm and clear in stating you want to cancel immediately and request confirmation in writing or email.
- Use email or the online portal to get a written record of your cancellation request.
- Reference their cancellation policy but be prepared to negotiate, as some users report difficult refund processes.
- Escalate to supervisors or managers if front-line support resists or delays cancellation.
- Highlight any misleading or poor service you experienced when speaking to customer service; it can prompt faster resolution.
- Avoid mid-claim periods to cancel, as they might complicate your refund or cancellation.
- Be persistent if your initial cancellation is denied or ignored; follow up repeatedly until confirmed.
- Expect prorated refunds only if cancellation happens after the initial 30 days and be wary of refund delays or denials.
- Consider disputing charges with your credit card company if Liberty Home Guard refuses cancellation or refund despite your efforts.
Why Do People Request Refunds from Liberty Home Guard
- Budget constraints leading to cancellation.
- Lack of perceived value in the coverage offered.
- Dissatisfaction with customer service, including difficulty contacting management and being given the runaround.
- Claims and coverage issues, such as low payout caps that don't cover actual damage, denial or partial denial of claims, and non-coverage of certain parts or repairs.
- Delays in service and repairs, causing extended periods without functioning appliances.
- Lack of transparency in payout amounts and coverage terms, including undisclosed caps.
- Difficulty obtaining proper refunds, with refusals or delays in prorated refunds.
- Unprofessional technicians or parts not installed as promised.
- Billing issues, including charges after cancellation and unexplained fees.
- Misleading sales tactics, such as bait and switch and unclear communication about limitations and waiting periods.
- Finding cheaper and more effective local alternatives for service and repair.
Liberty Home Guard Refund Script
Script
Copy
Dear Liberty Home Guard, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Liberty Home Guard Refund Policy
Liberty Home Guard allows you to cancel your home warranty at any time. If cancelled within the first 30 days, you will receive a refund of contract fees minus claim costs and a small administrative fee. If cancelled after 30 days, a prorated refund for the remaining contract term minus claim costs and a small admin fee is provided. Cancellations can be done via the online customer portal, phone, or email.
The Easiest Way to Get a Liberty Home Guard Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Liberty Home Guard—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
LIBERTY HOME GUARD LIBERTYHG LHG LIBERTYHOME LIBERTY HOMEGRD
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.