Performance360 is a fitness company that offers memberships for strength and conditioning workouts. When you subscribe, you pay a monthly fee without any long-term contracts or extra charges. Members get to use any of their gym locations and can also access nutrition and remote training services. So if you see a charge from Performance360, it's likely for your monthly fitness membership or additional services you signed up for.
Difficulty
12345678910
Easy Medium Very Hard
The cancellation process requires submitting an online cancellation request at least 30 days in advance. The process is straightforward but the 30-day notice period adds complexity, making it slightly more difficult than immediate cancellation options.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Performance360 subscription.
How to Cancel Performance360: Step by Step
If you purchased through the website:
- Log in to your account on perform-360.com.
- Navigate to your profile section.
- Find the Membership or Subscription tab.
- Select the Cancel Subscription option.
- Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Settings gear icon.
- Select Payments and then Manage Automatic Payments.
- Find Performance360 in the list and select it.
- Click on Cancel to stop the recurring payment.
If you purchased through Credit Card:
- Contact your credit card provider.
- Request to stop payments to Performance360.
- Follow any further steps they provide to confirm cancellation.
If you need assistance, here's how you can get in touch with Performance360's support team.
Tips and Tricks for Getting a Performance360 Refund
- Call during weekdays mid-morning: Users report better response and less hold time.
- Be polite but firm: Use clear language such as "I want to cancel my membership effective immediately" without ambiguity.
- Reference their 30-day notice period: Mention you understand the policy but expect confirmation of cancellation within that timeframe.
- Ask for email confirmation: Get cancellation confirmation in writing to avoid future disputes.
- If declined, escalate politely: Request to speak with a manager or senior staff member to handle your cancellation request.
- Document all interactions: Keep records of phone calls, emails, dates, names of representatives spoken to.
- Timing is important: Avoid weekends and late evenings when support is understaffed.
- Use social media if stuck: Posting on Performance360’s public Facebook or Instagram pages sometimes prompts quicker resolution.
- Cancel in person if possible: Some users have had success showing up at the location to escalate the matter directly.
- Leverage language emphasizing dissatisfaction: Without being rude, express your disappointment politely and your desire to stop billing immediately.
Why Do People Request Refunds from Performance360
- Financial reasons: Members may find the cost too high or need to cut expenses.
- Lack of time: Busy schedules or lifestyle changes make it hard to attend sessions.
- Relocation: Moving to a new city or area without a nearby Performance360 facility.
- Dissatisfaction with services: Unmet expectations regarding training quality or facility amenities.
- Not achieving fitness goals: Members feel they are not progressing as expected.
- Low motivation: Difficulty staying motivated to attend and continue membership.
- Frustration: Negative experiences with staff or class availability may lead to canceling.
- Preference for other fitness options: Switching to home workouts or different gyms.
Performance360 Refund Script
Script
Copy
Dear Performance360, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Performance360 Refund Policy
Performance360 requires members to submit cancellations at least 48 hours before their upcoming billing cycle for the cancellation to take effect at the end of the current cycle. Additionally, a 30-day notice is required, and cancellations must be submitted online through their cancellation form.
The Easiest Way to Get a Performance360 Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Performance360—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
PERF360 PERFORMANCE360 PERF 360 Performance360.com Perform360 Perform-360 Perform360 Charge
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
