Plenty of Fish (pof.com) is a dating site that offers free basic services to connect with others, but they also have paid memberships called POF Plus and POF Premium. These subscriptions give you extra perks like unlimited likes, extended profile views, and the ability to see who likes you. The memberships automatically renew unless you cancel at least 24 hours before they expire, so that's why you might see a recurring charge from them. There's also a higher Prestige tier with even more benefits, but it's currently available only to some U.S. iOS users.
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Canceling a subscription on POF.com is relatively straightforward as it can be done directly through the account settings on a desktop by following clear steps. The process involves just logging in, navigating to Manage Account, and selecting cancel under Membership, making it user-friendly and not very time-consuming.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Plenty of Fish Dating subscription.
How to Cancel Plenty of Fish Dating: Step by Step
If you purchased through POF.com:
- Log into your account on a desktop computer.
- Go to Manage Account.
- Under Membership, select Account Type.
- Under My Membership, select cancel membership.
If you purchased through the Apple App Store:
- Go to Settings on your phone.
- Tap on iTunes & App Store.
- Tap on your Apple ID at the top of the screen.
- Tap on Subscriptions.
- Select the subscription (POF) and tap Cancel Subscription.
If you purchased through Google Play:
- Open the Google Play app.
- Tap your profile icon at the top right.
- Tap Payments & subscriptions.
- Select the subscription you want to cancel and tap Cancel subscription.
If you need assistance, here's how you can get in touch with Plenty of Fish Dating's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Plenty of Fish Dating Refund
- Attempt cancellation via the desktop website, as mobile apps and help center often redirect you back to login or fail.
- Use an Android device if possible, as some users report successful cancellations there despite difficulties.
- Reset your password to regain access if login issues prevent cancellation.
- Cancel at least 24 hours before the next billing date to avoid automatic renewal charges.
- Use clear, firm language with support, explicitly stating you request immediate cancellation and no further charges.
- Document all cancellation attempts with screenshots and dates for proof in case of disputes.
- Remove saved payment methods from your POF account after canceling to prevent accidental charges.
- Check and cancel subscriptions on multiple platforms if you subscribed via Apple App Store, Google Play, or POF.com separately.
- Persistently follow up if charges continue after cancellation.
- Escalate by contacting your bank or credit card company to stop payments or initiate a chargeback if POF keeps billing you post-cancellation.
- Delete your POF account after cancellation to reduce risk of accidental charges, though this may not guarantee billing stops.
- Avoid paying for long-term subscriptions upfront to minimize complications if you need to cancel later.
Why Do People Request Refunds from Plenty of Fish Dating
- Excessive spam, bots, and fake profiles: Many cancellations stem from frustration with a high volume of bots, data miners, and users advertising unrelated or adult services.
- Poor moderation and filtering: Ineffective controls let undesirable content proliferate, making the user experience unpleasant.
- Changes in subscription features: Users dislike limits such as only one free message per day without premium membership.
- Perceived profit over experience: Users feel POF prioritizes revenue over providing a quality dating service.
- Cluttered and annoying UI: The site's layout and app design with filler text and graphics cause user irritation.
- Matches from distant locations: Users get matches from locations far away, sometimes hours apart, decreasing relevance.
- Scam and fake accounts: Concerns about fraudulent profiles and scams actively selling through the platform.
- Lack of replies to messages: Many users cancel after getting no responses to their messages.
- Account bans without warning or reason: Users report sudden bans post-payment with no refund or clear rationale.
- Difficulty canceling subscriptions: The automatic renewal is hard to opt out from, leading to unwanted charges and frustration.
- Poor customer service: Unresponsiveness, delays, and disconnected calls when trying to resolve billing or cancellation.
- Refunds generally not offered: Strict final sale policies on subscriptions cause dissatisfaction among users wanting refunds.
- Preference for competing apps: Some users cancel to switch to other dating apps like Bumble or Hinge for better experiences.
- Profile restrictions: Mandatory fields like occupation force unwanted disclosures, causing privacy concerns.
Plenty of Fish Dating Refund Script
Script
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Dear Plenty of Fish Dating, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Plenty of Fish Dating Refund Policy
Plenty of Fish subscriptions are final and non-refundable, but special terms may apply as outlined in their Terms & Conditions. Users can cancel their subscription anytime through the platform they used to subscribe (App Store, Google Play, or POF.com), and the subscription remains active until the end of the paid period. For billing or membership questions, users should contact POF support via their registered email.
The Easiest Way to Get a Plenty of Fish Dating Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Plenty of Fish Dating—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
POF.COM PAYPAL * POF.COM pp online
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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