Same at same.new is a company that offers subscription services, mostly charging customers on a recurring basis automatically. When you sign up for a subscription, you'll be billed on the day you start and then regularly each billing period, like monthly or yearly. They use a payment system called Stripe to handle payments safely. If you ever want to stop, you can cancel your subscription ahead of the next billing date to avoid being charged again, and if you don't keep your payment info updated, they might suspend your service.
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Based on the general requirement of the FTC click-to-cancel rule, cancelling a subscription on Same.new should be straightforward and as easy as signing up, typically involving just a few clicks online. This implies a fairly low difficulty for consumers to cancel their subscriptions relatively quickly.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Same subscription.
How to Cancel Same: Step by Step
If you purchased through the website (same.new):
- Visit the settings page of your account on same.new.
- Locate and click the cancellation button.
- Review any important details about your subscription cancellation:
- Your subscription will remain active until the end of the current billing period.
- After cancellation, your account will revert to the Free plan.
- You may still incur charges for token usage that exceeds your subscription limits after cancellation.
If you need assistance, here's how you can get in touch with Same's support team.
Tips and Tricks for Getting a Same Refund
- Be persistent and clear: Use straightforward language like "I want to cancel my subscription now." Reiterate this without engaging in offers or arguments.
- Timing matters: Attempt cancellation near the end of your billing cycle or trial period to avoid extra charges.
- Document everything: Save emails, chat transcripts, or call logs as proof of your cancellation attempts.
- Use the same medium for cancellation: If you signed up online, cancel online; if by phone, call to cancel.
- Escalate if needed: If frontline customer service resists, ask to speak with a supervisor or higher-level support.
- Threaten to dispute charges: Politely mention that if cancellation is not processed, you will dispute charges with your bank or credit card company.
- Known tricks: Some users report success by requesting a "void" on the latest transaction from payment processors (like CCBill) to trigger immediate cancellation.
- Check bank statements: Identify all charges linked to the subscription and bring this info up when disputing or cancelling.
- Cancel payment method: If all else fails, replace or block the payment card used for the subscription to prevent future charges.
- Use subscription management services: Consider third-party services that identify and facilitate cancellations of subscriptions.
Why Do People Request Refunds from Same
- Payment failures causing inability to process subscription fees.
- Lack of updates or new features making the service seem stagnant.
- Unresolved product bugs that frustrate users.
- Complicated checkout or renewal process discouraging continued membership.
- Inflexible plan modifications preventing easy changes to subscriptions.
- Shifting customer needs where the subscription no longer fits their current situation.
- Reduced purchasing power due to financial constraints.
- Switching to competitors who offer better value or features.
- Signing up only for the free trial and canceling before paid membership.
- Customer achieves their initial goal and no longer needs the service.
- Difficulty using the service or site causing frustration and cancellations.
- Perceived lack of value from the product or service over time.
- Too much focus on acquisition rather than retaining value for current members.
- No options to change or edit subscription preferences or delivery.
Same Refund Script
Script
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Dear Same, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Same Refund Policy
Same (same.new) subscription cancellation policy requires that cancellations be received before the renewal date to avoid charges for the next subscription period. Users can cancel their subscription via the cancellation functionality in their billing menu or by contacting customer support directly. This ensures straightforward cancellation without additional charges if done timely.
The Easiest Way to Get a Same Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Same—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Same.new SAME*NEW SAME NEW same.new SAME*NEW CHARGE SAME.NEW PAYMENT SAME*NEW same-new SAME.New SAME NEW PAYMENT SAME.NEW PURCHASE
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