SONGEN is an AI music generator app that lets you create and customize music tracks in various genres. It's free to download and try, but to get the full experience, you can subscribe to a premium plan. Premium subscribers get unlimited song generation, can save as many tracks as they want, and export up to 250 songs per month. Subscriptions come in options like monthly for $11.99, weekly for $6.99, or annually for $116.99, and they automatically renew unless you cancel before the period ends.
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The cancellation process is straightforward through the Apple ID account settings, involving just a few taps in the Settings app. However, users unfamiliar with managing subscriptions on Apple devices or those who do not notice the 24-hour advance cancellation requirement may face minor difficulties.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a SONGEN - AI Music Generator subscription.
How to Cancel SONGEN - AI Music Generator: Step by Step
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top.
- Select Subscriptions.
- Find and select Songen.
- Tap on Cancel Subscription.
- If you do not see the Cancel option, your subscription has already been canceled and will not renew.
If you purchased through a credit card directly on songen.app:
- Log in to your account on songen.app.
- Navigate to the Account or Billing section.
- Look for Subscription Details.
- Find the option to Cancel Subscription.
- Follow the prompts to confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store on your device.
- Tap on the menu icon (three horizontal lines).
- Select Subscriptions.
- Find and select Songen.
- Tap on Cancel Subscription.
- Confirm your cancellation if prompted.
If you need assistance, here's how you can get in touch with SONGEN - AI Music Generator's support team.
Email
The email is not available.
Site
The site is not available.
Tips and Tricks for Getting a SONGEN - AI Music Generator Refund
- Access cancellation options via desktop, not mobile: Users report the cancellation interface is more reliably found on the desktop site, specifically under "Edit Billing Details" linked from the credits section.
- Act quickly before subscription renewal dates: Cancel a few days before the billing cycle to avoid being charged for the next period.
- Use clear, firm language if contacting support: When emailing or messaging support, be direct and state clearly that you want to cancel immediately to stop further billing.
- Check after cancellation: Verify the subscription status after cancellation to ensure it has been processed; some users noticed lingering active status and had to follow up.
- Document communication: Keep a record of all cancellation requests and responses in case you need to escalate.
- If initial attempts fail, escalate: Mention willingness to dispute charges through payment providers or credit card companies if cancellation is not acknowledged.
- Timing matters: Cancel late at night or on weekends to avoid delays caused by slower customer support response times.
- Beware of "legacy" fees: Some users mention charges or restrictions related to keeping previously generated content after cancellation—review billing terms carefully.
- Be persistent: Multiple attempts or reminders may be necessary to successfully cancel.
- Download or save all content prior to cancellation: User reports indicate some features or access to generated audio may be lost post-cancellation.
Why Do People Request Refunds from SONGEN - AI Music Generator
- App crashes when exporting audio stems, leading to loss of functionality
- Broken export function following an update
- Incomplete export files generated by the app
- Inability to simplify parts in the music creation process
- Lack of control over mix loudness
- Inability to import written chord progressions
- Limited chord rearrangement features
- UI/UX issues such as zoom problems when arranging multiple sections
- Desire for more editing features not currently available
SONGEN - AI Music Generator Refund Script
Script
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Dear SONGEN - AI Music Generator, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
SONGEN - AI Music Generator Refund Policy
SONGEN AI Music Generator allows subscribers to cancel their subscription at any time via their user settings page. However, due to the nature of the service and infrastructure costs, refunds are generally not offered for purchases or subscriptions.
The Easiest Way to Get a SONGEN - AI Music Generator Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from SONGEN - AI Music Generator—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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SONGEN SONGEN.APP SONGEN AI MUSIC SONGEN MUSIC SONGEN SUBSCRIPTION SONGEN PREMIUM
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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