Todd Smith Fitness offers personalized fitness memberships where you can choose between 3-month or 12-month packages with either 2 or 3 personal training sessions per week. Memberships include customized training sessions, 24/7 gym access, a fitness and scheduling app, and a baseline nutrition consultation. Prices range from $350 to $500 per month depending on the plan and session frequency. You might see billing from them because of these monthly subscription plans that support your fitness training and access.
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The website does not provide direct information on how to cancel a subscription or membership, and the memberships start with a minimum 6-month commitment. However, there is a 30-day guarantee that allows voiding the contract if unsatisfied within that period, suggesting some flexibility rather than extreme difficulty in cancellation without extra terms found online.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Todd Smith Fitness subscription.
How to Cancel Todd Smith Fitness: Step by Step
If you purchased through Todd Smith Fitness directly:
- Visit the Todd Smith Fitness website at toddsmithfitness-az.com.
- Navigate to the "Contact" page or use the contact information found on the site.
- Call or email customer service with the request to cancel your membership. Provide your account details as needed.
- Request confirmation of your cancellation through email or written response from the company to ensure it has been processed.
If you purchased through third-party services:
- Check your subscription details with the third-party service (e.g., PayPal, credit card). Look for transactions related to Todd Smith Fitness.
- Follow the third-party cancellation process.
- If using PayPal: Go to "Settings" > "Payments" > "Manage Automatic Payments" and find Todd Smith Fitness to cancel.
- If using a credit card or bank account: Contact your bank directly to stop future payments or check their online banking portal for subscription management.
If you need assistance, here's how you can get in touch with Todd Smith Fitness's support team.
Tips and Tricks for Getting a Todd Smith Fitness Refund
- Be persistent and firm when requesting cancellation—some users reported needing to follow up multiple times.
- Use polite but direct language, stating clearly you want to cancel immediately.
- Request confirmation of your cancellation in writing (email or text) to have proof.
- Call during business hours early in the week for quicker response and less chance of delays.
- Document all interactions, including dates, times, and names of representatives spoken to.
- If initial phone cancellations fail, try visiting the location in person to escalate the request.
- Some users found mentioning billing concerns or unauthorized charges helped speed up cancellation.
- Check your bank or card statements after cancellation to dispute any unwanted charges promptly.
- Be prepared for retention tactics or offers, and remain firm in your decision.
- Give at least 30 days’ notice if possible to avoid extra billing cycles.
Why Do People Request Refunds from Todd Smith Fitness
- Financial constraints or finding the membership too expensive.
- Lack of time due to busy schedules or family commitments.
- Not achieving fitness goals or lack of desired results.
- Lack of motivation or losing interest in workouts.
- Relocation and inability to attend sessions locally.
- Dissatisfaction with the service, such as quality of coaching or workout programs.
- Inconvenience in scheduling or session times.
- Lack of variety in workouts leading to boredom.
- Prefer alternative fitness options, such as home workouts or other gyms that better suit needs.
- Late cancellations or missed sessions without proper rescheduling.
- Commitment length being a barrier, as memberships start at 6 months minimum.
Todd Smith Fitness Refund Script
Script
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Dear Todd Smith Fitness, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Todd Smith Fitness Refund Policy
Todd Smith Fitness does not provide explicit information regarding their membership, subscription, or bill cancellation policy on their website. For specific cancellation details, it is recommended to contact them directly through their support channels.
The Easiest Way to Get a Todd Smith Fitness Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Todd Smith Fitness—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.