Audible is a digital audiobook service owned by Amazon that offers customers access to over 500,000 audiobooks, podcasts, and other audio content. With a subscription to Audible, users can listen to their favorite books and other content on their smartphones, tablets, and other devices. Audible's users include avid readers, commuters, and people who enjoy listening to audiobooks while doing other activities.
Audible, the digital audiobook service owned by Amazon, has a comprehensive refund policy in place to ensure customer satisfaction. The company's refund policy is designed to provide customers with flexibility and peace of mind when making purchases. Audible's refund policy is governed by its "Great Listen Guarantee," which allows customers to return any audiobook they are not satisfied with and receive a refund or credit.
To qualify for a refund or credit under Audible's Great Listen Guarantee, customers must return the audiobook within 365 days of the purchase date. This refund policy applies regardless of the reason for the return, and there are no questions asked. Customers can return an audiobook they don't like, an audiobook they've already read, or an audiobook that didn't meet their expectations.
Audible doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Audible's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
When a customer returns an audiobook under Audible's Great Listen Guarantee, the refund or credit is usually processed within a few days. Refunds are issued to the customer's original payment method, while credits are applied to the customer's Audible account. In some cases, the refund or credit may take up to 10 business days to appear on the customer's account, depending on their bank or credit card company's processing time.
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