Overview
Balanceapp is an app that helps you relax and feel better by guiding you through personalized meditations. It’s designed to help reduce stress, improve your sleep, boost your focus, and lift your mood. The app has a big library of different meditation sessions, including ones for anxiety, relaxation, couples, work, and sleep, so you can pick what feels right for you. It’s made by a company called Elevate Labs that cares about mental wellbeing. Basically, it's like having a meditation coach in your pocket to help you feel calmer and happier every day.
Difficulty
12345678910
Easy Medium Very Hard
The information is directly from the official Balanceapp website and clearly states the main services offered, highlighting personalized meditations for stress, sleep, focus, and mood improvement with a variety of meditation content options. The language used is simple and consumer-friendly, fitting the request for a conversational tone.
How to Get a Balanceapp Refund: Step by Step
If you purchased through Google Play:
- Contact Balanceapp support by sending a message with your Balance account email requesting a refund for your subscription within 30 days of purchase.
- Wait up to 7-10 business days for the support team to submit a refund request on your behalf to Google Play.
- If no refund is received after this time, follow up with Google Play support directly by calling 1-855-466-4438.
If you purchased through Apple App Store:
- Open the Settings app on your iOS device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap the Balance subscription.
- Tap Report a Problem, then tap Request a Refund.
- Tap Continue then Get Started.
- Complete the refund form, choosing the Balance purchase from the list.
- Submit the refund request.
- When messaging Apple support, mention that the subscription renewed without notice or emphasize that the account was unused to increase your chances of success.
If you purchased through the Balanceapp website (Stripe):
- Contact Balanceapp support by sending a message with your Balance account email requesting a refund within 30 days of purchase.
- Wait for Balanceapp to submit a refund request on your behalf to Stripe.
Phone
The phone is not available.
Tips and Tricks for Getting a Balanceapp Refund
- Cancel subscription at least 24 hours before renewal to avoid charges, and confirm cancellation through the Apple or Google subscription management, as deleting the app does not cancel it.
- Email the company promptly explaining the problem and your cancellation attempt, providing evidence of trouble with cancellation before the renewal date.
- Be polite but assertive in your communication, use language like "Hi, I believe there's an error" rather than accusatory language, and avoid using "you" to blame the support person.
- Request a refund respectfully saying "I'd like to request a refund please" and include a clear explanation outlining why you believe the refund is justified.
- Be patient but persistent, follow up if you do not get a response, escalating gently if needed while maintaining politeness.
- Use the official refund request paths via Apple's or Google's refund systems if Balanceapp does not respond or deny refund.
- Document all correspondence and use this when escalating the issue, either within the company or to your payment provider or relevant consumer protection entities.
- Timing your refund request soon after purchase or charge greatly increases the chances of success.
- Address support agents as humans who are there to help, being courteous and acknowledging their role increases cooperation.
Why Do People Request Refunds from Balanceapp
- Unintentional subscription renewal: Users often fail to cancel before the trial or subscription period ends and are charged automatically.
- Difficulty canceling subscription: Many complain about lack of clear unsubscribe options within the app or the subscription management system.
- Unexpected charges: Users report being surprised by monthly or yearly charges they were not aware of or expecting.
- Unauthorized billing: Some users claim they unsubscribed but were still billed, leading to refund requests.
- Lack of warning before renewal: Users say BalanceApp does not provide adequate notification before auto-renewing subscriptions.
- Confusion over trial period termination: Users misunderstanding free trial terms and being charged once the trial ends.
- Deleting the app without canceling subscription: Customers may delete the app but subscriptions continue, causing unexpected charges.
- Perceived poor app value or performance: Some may request refunds due to dissatisfaction with the app features or perceived value not meeting expectations.
Balanceapp Refund Script
Script
Copy
Dear Balanceapp Support,
I hope this message finds you well. I am writing to bring to your attention a billing issue related to my recent account charge that I believe was made in error. I noticed an unexpected charge that does not align with my usage of the app, and I am concerned about this accidental billing.
I kindly request a refund for this charge, as it does not reflect any services I have used. I appreciate your assistance in resolving this matter promptly.
Thank you for your attention to this issue, and I look forward to your swift response.
Best regards,
[Your Name]
Balanceapp Refund Policy
Balanceapp's refund policy states that refunds can typically be processed if requested within 30 days of the purchase date. Depending on the subscription method, users need to follow specific steps to initiate the refund process, which includes providing necessary details and contacting support if required.
The Easiest Way to Get a Balanceapp Refund
If you’re frustrated trying to get a refund from Balanceapp—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
