Overview
Behind the Markets is a company that offers weekly independent investment research and educational services designed to help everyday investors find great investment opportunities. They provide easy-to-understand research reports, videos, online classes, and workshops. Their main focus is on helping investors discover small- to mid-sized companies whose stock prices are undervalued compared to what the company's business is really worth. They look for companies with strong financial health, low debt, and a good competitive position, aiming to give people information to make smart investment decisions.
Difficulty
12345678910
Easy Medium Very Hard
The overview is directly based on the company's own description from their About Us webpage, which clearly states their services in straightforward language aimed at independent investors and consumers.
How to Get a Behind the Markets Refund: Step by Step
If you purchased through BehindTheMarkets.com directly:
- Contact Behind the Markets customer service by phone at 800-851-1965 during business hours (Monday – Friday, 10 AM – 7 PM EST).
- Alternatively, send a refund request letter to their mailing address: Behind the Markets, 4260 NW 1st Avenue, Suite # 55, Boca Raton, FL 33431 – 4264.
- In your communication, state clearly that you want a refund under their 30-day 100% money-back guarantee.
- Allow time for them to process your refund; requests received after hours or on holidays will be handled next business day.
If you purchased through Apple (iTunes/App Store):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID banner at the top.
- Select Subscriptions.
- Locate and tap the Behind the Markets subscription.
- Scroll to the bottom and tap Report a Problem (or go directly to reportaproblem.apple.com and sign in with your Apple ID).
- Choose "I'd like to" then Request a refund.
- Pick a reason emphasizing your refund angle, such as subscription renewed without notice or account unused during subscription period to enhance success.
Email
The email is not available.
Tips and Tricks for Getting a Behind the Markets Refund
- Cancel within the 30-day money-back guarantee period to qualify for a refund.
- Contact customer service directly and mention the 30-day guarantee clearly when requesting a refund.
- Be persistent and firm
- Use polite but assertive language—mentioning you expect a refund due to dissatisfaction and referencing customer protections helps.
- Expect retention calls or attempts by the company to keep you subscribed; be prepared to firmly repeat your request for cancellation and refund.
- Escalate by asking to speak to a manager or referencing speaking with higher-ups if initial customer service is unhelpful.
- Timing matters: request refunds as soon as possible within the 30-day window and be prepared for a processing time of 3-5 business days once approved.
- Mentioning or referencing communication with specific customer service agents or the CEO (if known from reviews) can sometimes expedite the process.
- Leave honest negative reviews on platforms like BBB or Trustpilot if refund is initially refused; sometimes this prompts quicker resolution.
Why Do People Request Refunds from Behind the Markets
- Dissatisfaction with the service not meeting customer expectations.
- Difficulty engaging with customer service representatives to address account issues or cancellations.
- Excessive marketing emails sent to customers.
- Requests made within the 30-day money-back guarantee period for cancellations and refunds.
- Delays and lack of responses to cancellation and refund requests via messaging or phone.
- Challenges in completing cancellations and obtaining refunds, including long hold times and needing to contact specific, hard-to-reach account managers.
- Refund disputes after subscription upgrades or purchases of premium services with money-back guarantees.
- Refunds sometimes issued only after complaints filed with BBB, with dissatisfaction about process or timing.
- Charges appearing on statements after refund promises, causing concern.
- Customer service offering extensions or additional trial access, but customers continuing to request refunds.
Behind the Markets Refund Script
Script
Copy
Hello,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered with my recent subscription to Behind the Markets. I noticed an accidental charge on my account that I believe was not intended. I am disappointed, as I did not expect this charge and it doesn’t align with my current usage of the service.
I kindly ask for your assistance in processing a refund for this charge. Thank you for your understanding, and I look forward to your prompt response.
Best regards,
Behind the Markets Refund Policy
Behind the Markets offers a 30-day 100% money-back guarantee on subscriptions, allowing users to experience the service risk-free for a month. If the service does not meet expectations, users can request a full refund within this period. However, the refundable trials are available once per product every 12 months.
The Easiest Way to Get a Behind the Markets Refund
If you’re frustrated trying to get a refund from Behind the Markets—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
