Overview
Boston Globe Media is a local Boston-based media company that brings you news, stories, and more through various brands like The Boston Globe newspaper, Boston.com for breaking news and entertainment, Boston Magazine for lifestyle stories, and STAT for health news. They also do special investigative reports, create documentaries and films, host events and film festivals, and offer advertising services for businesses wanting to reach people in New England. They run a creative agency and have a bookstore too. In short, they keep you informed and connected to Boston and beyond in many ways, through news, stories, events, and ads.
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Information was directly gathered from bostonglobemedia.com, describing their brands and main services in a consumer-friendly way without business jargon.
How to Get a bostonglobemedia Refund: Step by Step
If you purchased through BostonGlobe.com direct billing:
- Visit the BostonGlobe.com website and log into your account by clicking the profile icon in the top right corner.
- Navigate to My Account then to Manage Subscription.
- Find the billing or subscription section and identify the charge you'd like a refund for.
- Contact Boston Globe customer service by phone at 1-888-MY-GLOBE (694-5623) during business hours (Monday - Friday: 7:00 am - 8:00 pm, Saturday - Sunday: 8:00 am - 3:00 pm) and request a refund.
- Alternatively, start a chat from the bottom right corner chat bubble in your My Account area for refund requests.
- When requesting a refund, mention if the charge was unexpected or if you have unused subscription time to improve the chances of success.
If you purchased through Apple App Store:
- Open a web browser and go to https://reportaproblem.apple.com.
- Sign in with your Apple ID that was used to purchase the subscription.
- Locate the Boston Globe subscription or purchase from your list of purchases.
- Click Report a Problem next to the subscription, then select Request a Refund.
- Select a reason from the dropdown menu, such as subscription renewed without notice or account was unused.
- Submit your refund request and wait for Apple's response.
Tips and Tricks for Getting a bostonglobemedia Refund
- Always call to request a refund or cancellation: Email or online requests are often ignored; phone calls are key.
- Be persistent and calm: You may need to call multiple times; stay polite but firm in your request.
- Refuse counter offers firmly: When offered lower subscription rates or promotions, clearly state you want a full cancellation and refund.
- Mark calendar to call regularly: Some users call every few months to negotiate refunds or lower fees.
- Escalate to supervisors: If the first representative refuses your refund, politely ask to speak with a manager or supervisor.
- Mention legal rights cautiously: Some mention that requiring phone cancellations may be illegal but this has limited effect; use this as last resort.
- Call during business hours and be ready for wait times: Long hold times are common; calling early or mid-week may reduce wait.
- Keep transaction and subscription details ready: Have account info and payment details at hand to speed up the process.
Why Do People Request Refunds from bostonglobemedia
- Subscription renewal charged before due date, causing unexpected charges.
- Automatic early billing, such as charging days before trial periods end.
- Difficulty canceling subscriptions and challenges in obtaining refunds.
- Subscribers feeling misled or frustrated by billing practices.
- Repeated complaints about these issues on consumer complaint platforms like BBB.
bostonglobemedia Refund Script
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Dear Boston Globe Media Customer Service,
I hope this message finds you well. I am writing to request a refund due to an accidental charge that appeared on my billing statement. I believe this may have resulted from an error related to my subscription. I was not expecting this charge and would appreciate your assistance in resolving this issue promptly.
Thank you for your attention to this matter. I look forward to your response regarding the refund process.
Best regards,
bostonglobemedia Refund Policy
The refund policy of Boston Globe Media states that customers are eligible for a refund of any pre-paid fees in excess of the fees owed under the insertion order, should either party terminate the IO. However, specific details about cancellations and refunds may vary depending on the type of purchase made, so checking the terms of service is recommended for precise information.
The Easiest Way to Get a bostonglobemedia Refund
If you’re frustrated trying to get a refund from bostonglobemedia—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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