Overview
Bumper.com is a simple online platform that helps you with everything related to cars. Whether you're looking to buy, sell, or just learn about a vehicle, Bumper has tools to make it easy. You can check a car's history, including accidents and theft, find out its market value, and look for cars for sale from thousands of dealerships. All you need to do is enter the car's details like VIN number, license plate, or make and model. It’s like a one-stop shop for anyone who wants to make smarter car decisions.
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The information extracted from Bumper's official common questions page clearly describes their main services in easy-to-understand terms that match the user's request for a consumer-friendly explanation.
How to Get a Bumper Refund: Step by Step
If you purchased through direct payment on Bumper.com:
- Send an email to support@bumper.com with your member ID or the email used to sign up.
- Clearly state you want a refund for your Bumper subscription or membership.
- Note that refunds are handled case-by-case and processed quickly, but may take up to 10 days to reflect in your bank account.
- Do not initiate a chargeback through your bank as this will suspend your account and void refund eligibility.
If you purchased through the Apple App Store:
- Open the Settings app on your iOS device.
- Tap your name at the top.
- Tap Subscriptions.
- Select the active Bumper subscription.
- Tap Cancel Subscription if it is still active.
- Go to reportaproblem.apple.com and sign in with your Apple ID.
- Click "I'd like to" and choose "Request a refund."
- Select the reason related to your refund request and click Next.
- Choose your Bumper subscription purchase and submit the request.
- Wait 24 to 48 hours for Apple's response and refund processing time.
- Messaging tip: emphasize if the subscription renewed without your notice or if the app was unused.
If you purchased through Google Play:
- Go to play.google.com.
- Click your profile picture in the top right.
- Select Payments & subscriptions > Budget & order history.
- Find the Bumper subscription order and click "Report a problem."
- Select the option that best describes your situation.
- Fill out the form, clearly stating you want a refund.
- Submit the request.
- Request decisions usually occur within one day but can take up to four days.
- Messaging tip: mention unauthorized charges or purchases made without your acknowledgment.
Tips and Tricks for Getting a Bumper Refund
- Act quickly to cancel within the 7-day trial to avoid automatic enrollment into the monthly subscription.
- Cancel via multiple channels: use the online portal, email, and chat to ensure cancellation is acknowledged.
- Document all communications, especially emails and chat transcripts, to support your refund claim.
- If email requests are ignored, escalate by involving your credit card company to dispute unauthorized or unwanted charges.
- Be firm and clear in your language, stating you want a refund due to automatic recurring charges or service issues.
- Timing matters: request refunds promptly after noticing charges since delays reduce chances.
- Consider mentioning technical issues or system errors if applicable, as some users reportedly got refunds after complaints of system downtime.
- Watch out for automatic renewals and read all fine print to avoid surprises.
- Use publicly visible complaint platforms like Trustpilot to add pressure, as some companies respond better to public posts.
- If phone support is unhelpful, rely on email and credit card intervention instead.
- If refunded, expect 10 days for the money to appear due to banking processes.
Why Do People Request Refunds from Bumper
- Unauthorized charges on credit cards or bank accounts without clear consent.
- Automatic subscription renewals after trial periods without explicit user confirmation.
- Dissatisfaction with the vehicle history or data reports provided by Bumper.
- Failure to receive expected results from the vehicle search or report services.
- Difficulty contacting customer support or delays in processing refund requests.
- Being charged after canceling trials or subscriptions.
- Unwanted or misleading charges related to trial offers converting to paid plans.
- Concerns about privacy and misuse of personal or payment information.
Bumper Refund Script
Script
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Hello Bumper Team,
I hope this message finds you well. I am writing to address a billing issue I recently encountered. I noticed an unexpected charge on my account that I believe was made in error. I am quite disappointed, as I did not authorize this charge and it has caused some inconvenience.
Given the circumstances, I kindly request a refund for this amount. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance!
Best regards,
Bumper Refund Policy
Bumper's refund policy states that if customers are unhappy with their service or data, they can request a refund by contacting customer support. Refund requests are processed on a case-by-case basis, and while they are completed immediately on Bumper's end, it may take up to 10 days for banks to reflect these transactions.
The Easiest Way to Get a Bumper Refund
If you’re frustrated trying to get a refund from Bumper—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.