Overview
CheckFreeScore.com is a service that helps you keep track of your credit health easily. It gives you access to your credit scores and detailed credit reports from the three major credit bureaus all in one place. You can check your credit anytime and get alerts if there’s any new activity on your credit reports, which helps you stay on top of things and spot any surprises. Plus, they have a Credit Learning Center to help you understand what affects your credit and how to manage it better. They also offer a BuildCredit Account feature which helps you build credit, and you don’t even need to pay for a membership to use it. It's a handy way for anyone to get a clear picture of their credit and keep an eye on it without stress.
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The description is based directly on the official content from CheckFreeScore.com, explaining their main services in simple, consumer-friendly language without business jargon.
How to Get a CheckFreeScore.com Refund: Step by Step
If you purchased through CheckFreeScore.com direct billing:
- Locate your membership information including Member ID, name, and address used to sign up.
- Call CheckFreeScore Customer Service at (855) 506-9167.
- Explain that you want a refund for a charge on your membership subscription.
- If you have an active membership, mention that you have cancelled your membership but were still charged.
- Request a refund for the specific charge and provide relevant charge details (date, amount) to the representative.
- Follow any instructions from the customer service representative to complete your refund request.
- If you have online access, you can also sign in to your member portal to use the chat service to request help with your refund.
Tips and Tricks for Getting a CheckFreeScore.com Refund
- Start by filing a chargeback with your credit card to stop unauthorized charges immediately.
- Call your credit card company’s customer support and explicitly request them to block any future charges from CheckFreeScore.com.
- Persistently follow up—multiple attempts may be necessary as customer service can be unresponsive or difficult to reach.
- Use clear and firm language such as “I do not authorize any further charges” and “I demand an immediate refund for all unauthorized payments.”
- Cancel your subscription immediately upon sign-up or trial expiration to avoid recurring charges.
- Do not rely on the company’s website for cancellation as it may have issues like malfunctioning captcha or login problems.
- Escalate the issue to your bank or credit card issuer if CheckFreeScore.com customer support fails to respond or refund.
- Document all communication attempts including emails, calls, and any responses or lack thereof.
- Time your cancellation and refund requests during business hours for faster response.
- Consider reporting to your bank’s fraud department if you suspect unauthorized or fraudulent charges.
Why Do People Request Refunds from CheckFreeScore.com
- Unexpected recurring monthly charges of around $39-$40 after signing up, sometimes after being told there would be no charge.
- Charges described as unauthorized, deceptive, or a scam by customers.
- Difficulty and confusion cancelling the service; some mention paying a cancellation fee but still being charged daily or monthly.
- Inability to get refunds despite requests and claims of unresponsive or refund-refusing customer service.
- Use of personal or card information without authorization leading to unexpected charges.
- Misleading information about affiliation with Experian and the legitimacy of the service.
- Automated operators who try to lower monthly fees but still result in charges.
- Company using multiple names or codes (e.g., CRSC, CheckFreeScore, SCRS) on statements.
- Complaints of poor service and deceptive practices despite being owned by CSIdentity Corporation, Experian, and TransUnion Interactive.
- Advice to contact banks to cancel cards to stop recurring charges.
- Inadvertent sign-ups through misleading job ads or sneaky checkboxes.
- Attempts to dispute charges via PayPal or credit card companies with mixed outcomes.
CheckFreeScore.com Refund Script
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Dear CheckFreeScore Team,
I hope this message finds you well. I am writing to address a billing issue I recently encountered. I noticed an unexpected charge on my account that I did not authorize. As I was not satisfied with the service, I would appreciate your assistance in processing a refund for this charge.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
CheckFreeScore.com Refund Policy
CheckFreeScore.com does not explicitly state a money-back guarantee in their customer service FAQ or terms of service. Users can cancel their membership at any time to stop future charges, but existing charges may not be eligible for a refund once processed.
The Easiest Way to Get a CheckFreeScore.com Refund
If you’re frustrated trying to get a refund from CheckFreeScore.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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