Overview
ChoiceCreditScore is a service that helps you keep an eye on your credit score and credit report in an easy and friendly way. You can see your credit score anytime and get alerts by email if there are important changes, like new accounts or late payments. They offer tools to help protect your identity by monitoring things like your bank accounts and social security number. If your identity gets stolen, they can cover up to $1,000,000 in restoration expenses. They also have a learning center to help you understand what affects your credit score and friendly customer support to help you out. It's designed for everyday people who want to stay on top of their credit health without complicated details.
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The description is based directly on the main webpage of ChoiceCreditScore, which clearly lists their services in simple terms suitable for consumers, matching the user's request for a non-business, easy-to-understand explanation.
How to Get a ChoiceCreditScore Refund: Step by Step
If you purchased through credit card or direct subscription on choicecreditscore.com:
- Before requesting a refund, cancel your subscription. Send an email to support@choicecreditscore.com, use the contact form on choicecreditscore.com/contact-us.html, or call (800) 305-9580 to cancel.
- When requesting your refund, clearly state that the charge was not authorized or that the subscription renewed without your consent, if applicable. Emphasize if the subscription was unused or if you expected to cancel during the trial.
- Include your account details like registered email and billing info in all communications.
- Request a refund for the recurring subscription fee of $39.94 charged monthly after the 7-day trial.
- Follow up persistently if refund is delayed, using polite but firm messaging emphasizing the automatic renewal and lack of notice.
Tips and Tricks for Getting a ChoiceCreditScore Refund
- Cancel your subscription immediately by emailing support@choicecreditscore.com or using their contact form to avoid further charges.
- Clearly state your reason for the refund request, such as unauthorized charge, automatic renewal without consent, unused subscription, or misunderstanding about the trial period.
- Include all relevant account details like your registered email and billing information in every communication.
- Be persistent with follow-ups if the refund is delayed, using polite but firm language emphasizing the automatic renewal and absence of notification.
- Dispute charges immediately with your credit card company if ChoiceCreditScore refuses to refund.
- Use clear, assertive language demanding a refund and referencing their failure to deliver the promised service and your consumer rights.
- Threaten escalation by mentioning you will file complaints with the FTC and initiate charge disputes if the refund is not processed promptly.
- Keep a detailed record of all communications to support your case in disputes or complaints.
- Act quickly after the charge to improve chances of a successful dispute through your credit card issuer.
- Consider using third-party services like Chargeback to detect hidden charges and help initiate refund requests.
Why Do People Request Refunds from ChoiceCreditScore
- Trial cancellation issues: Customers must cancel before the trial ends to avoid billing, but some claim they canceled and were still charged.
- Billing disputes: Complaints about being charged even after cancellation or not using the service.
- Refund process complexity: Refunds require completing a refund application and returning it to the company.
- Difficulty contacting customer service: Customers report challenges reaching the company to resolve billing disputes.
- Multiple charges: Customers report multiple charges after believing they canceled.
- Refunds as courtesies: Refunds are sometimes granted as a one-time courtesy, even when charges are valid.
- Subscription agreement: Members must agree to a weekly subscription after the $1.00 trial, which some customers may not realize.
ChoiceCreditScore Refund Script
Script
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Dear ChoiceCreditScore Team,
I am writing to address a billing issue I encountered with my account. I noticed an accidental charge on my statement that I did not authorize. I have always appreciated your services, but this unexpected charge has caused some concern.
I kindly request a refund for the amount charged in error. I believe this oversight can easily be resolved, and I would greatly appreciate your prompt attention to this matter.
Thank you for your understanding. I look forward to your quick response.
Best regards,
ChoiceCreditScore Refund Policy
ChoiceCreditScore's refund policy states that all service fees are non-refundable. However, if you have a paid subscription and the services are modified, suspended, or discontinued by them, you may receive a pro-rata refund of any advance payments made, depending on the circumstances.
The Easiest Way to Get a ChoiceCreditScore Refund
If you’re frustrated trying to get a refund from ChoiceCreditScore—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.