Overview
College Approach is a college admissions and educational consulting company that helps students with all parts of the college application process. They offer a Comprehensive Package that can start as early as 9th grade, including academic record reviews, course selection, building a college list, application and essay reviews, resume help, testing plans, interview preparation, and more. They also have a Senior Rush Option for students who need faster assistance, and an Hourly Rate option for individual services like application review or resume building. Free consultations are available.
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The information was taken directly from the official College Approach website's range of services page, detailing all main services offered, including comprehensive long-term support and quicker options for seniors.
How to Get a collegeapproach Refund: Step by Step
If you purchased through credit/debit card on collegeapproach.com:
- Log in to your account at collegeapproach.com.
- Navigate to the 'Billing' or 'Subscription' section of your account dashboard.
- Locate your active membership subscription.
- Send an email from your registered email address to the customer support email listed on the website. Include your account details and mention specifically you are requesting a refund for a recurring membership charge.
- Use messaging tactics such as: "The membership charged again without prior notification," or "I have not used the membership services during the recent billing cycle."
- Wait for a response confirming the refund processing. Follow up if no response is received within 5 business days.
If you purchased through Apple (App Store):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top.
- Select Subscriptions.
- Find the College Approach subscription.
- Tap Report a Problem or go to https://reportaproblem.apple.com/ to request a refund.
- Effective messaging includes: "The subscription renewed without my consent," or "I did not receive any notification about the renewal."
- Submit the request and monitor your email for Apple's response.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right.
- Select Payments & subscriptions then Subscriptions.
- Find the College Approach subscription and select it.
- Tap Report a problem.
- Choose the option that best describes your refund reason (e.g., unauthorized charge or unused service).
- Suggested message angles: "The subscription charged without my approval," or "I did not use the service associated with this charge."
- Submit the form and await Google's decision via email.
Email
The email is not available.
Site
The site is not available.
Tips and Tricks for Getting a collegeapproach Refund
- Be persistent and polite: Politely follow up multiple times if you don't get an immediate response.
- Document everything: Save all emails, chats, and communications as proof of your refund request and follow-ups.
- Use clear, concise language: Clearly state the reason you want a refund and what resolution you expect.
- Escalate if needed: If customer service is unresponsive, ask to speak to a manager or supervisor.
- Time your request: Submit refund requests during business hours and avoid weekends or holidays for faster processing.
- Be specific about issues: Mention specific problems or discrepancies you encountered to strengthen your case.
- Leverage social media or forums: Sometimes mentioning that you are seeking advice on forums or might share your experience publicly can speed up refunds.
- Request confirmation: Always ask for written confirmation of your refund request and any commitments made.
- Stay calm and professional: Avoid aggressive or emotional language as it can reduce the chances of a positive outcome.
Why Do People Request Refunds from collegeapproach
- Dissatisfaction with the quality of services provided.
- Miscommunication or misunderstanding about what services were included.
- Failure to deliver promised services or results within the expected timeframe.
- Change of plans such as deciding not to pursue college admissions assistance anymore.
- Financial constraints leading to inability to pay or justify the expense.
- Unmet expectations regarding the scope or outcomes of the consulting services.
- Personal reasons such as illness, relocation, or other emergencies preventing use of services.
- Duplicate payment or accidental overpayment situations.
collegeapproach Refund Script
Script
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Hello College Approach Team,
I am writing to address a recent billing issue that I encountered. I noticed an unexpected charge on my account related to your services, and after reviewing my records, it appears to have been an accidental charge. I am not satisfied with the situation and would appreciate a prompt refund.
Thank you for your understanding. I look forward to resolving this matter promptly.
Best regards,
collegeapproach Refund Policy
I could not find information about the refund policy of collegeapproach.com. Please check their official website or contact their customer service for specific details.
The Easiest Way to Get a collegeapproach Refund
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.