Overview
Dialogue.app is an AI chat app where you can talk with digital versions of celebrities, fictional characters, or real people created by others. It's like having a fun conversation with virtual friends anytime you want. The app offers a simple way to connect, chat, and engage with these digital characters, making it easy and entertaining for anyone to use.
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Based on the search results and the official dialogue.app page, the main service is AI chat with digital avatars of real or fictional people, designed to provide an engaging and friendly conversation experience for consumers, explained in simple terms suitable for a general audience.
How to Get a dialogue Refund: Step by Step
If you purchased through Web Subscription (dialogue.app website):
- Send an email to hello@dialogue.app or use the in-app "Send us email" option to request a refund.
- Clearly state that you want a refund for your dialogue.app subscription and specify the reason concisely (e.g., technical issues lasting over 10 days or billing errors).
- Wait for their review; the company reviews refund requests and makes the final decision.
If you purchased through Google Play (Android):
- Go to play.google.com and sign in with your Google account.
- Click your profile picture at the top right.
- Select Payments & subscriptions > Budget & order history.
- Find the order for the dialogue.app subscription you want refunded and click Report a problem.
- Select the option that best describes your reason, complete the form, clearly stating you want a refund, then submit.
- If more than 48 hours have passed without a resolution, contact the developer via the contact information provided in the Play Store listing for dialogue.app.
If you purchased through Apple iOS:
- Visit reportaproblem.apple.com and sign in with your Apple ID.
- Click "I'd like to," then select Request a refund.
- Choose the reason for your refund request (e.g., subscription renewed without notice or unused account) and proceed.
- Select your dialogue.app subscription from the list and submit the request.
- Note that cancelling your subscription does not automatically trigger a refund; you must request it through this process.
Phone
The phone is not available.
Tips and Tricks for Getting a dialogue Refund
- Be polite but persistent: Maintain a calm and respectful tone while repeatedly following up on your refund request.
- Use specific language: Clearly state your reason for requesting a refund, such as technical issues or dissatisfaction with the product features.
- Contact support during business hours: Reach out early in the day to increase chances of getting a prompt response.
- Escalate gradually: If initial support agents deny your request, politely ask to speak with a supervisor or a higher-level representative.
- Document all communication: Keep records of emails, chat logs, and timestamps to support your case if needed.
- Request a timeline: Ask when you can expect the refund to hold the company accountable.
- Use multiple contact channels: Try email, chat support, and social media for better visibility and faster response.
- Leverage refund windows: Make refund requests within 14 days if mentioned in the company's terms to strengthen your claim.
- Appeal to company discretion: Emphasize fair treatment and customer satisfaction to encourage goodwill refunds.
- Know the payment platform policies: If purchased via Apple or Google, consider requesting refunds through their official dispute mechanisms.
- Be patient but firm: Allow time for the refund process but maintain regular follow-ups until resolved.
Why Do People Request Refunds from dialogue
- Technical Issues: Service not working as expected for more than 10 days due to bugs or other issues
- Billing Errors: Mistakenly charged for a higher-tier subscription or overcharge
dialogue Refund Script
Script
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Hello,
I am writing to request a refund for a recent charge on my account. I believe this charge was made in error, and I am not satisfied with the service I received. I would appreciate your assistance in resolving this issue promptly.
Thank you for your understanding.
Best regards,[Your Name]
dialogue Refund Policy
The refund policy of dialogue.app states that purchases are generally non-refundable and non-exchangeable. Refunds may only be issued at the company's discretion within 14 days of purchase or as required by law, in cases such as technical issues or billing errors. Additionally, users located within the European Economic Area may receive a full refund if they request one within 14 days of payment and have never used the service.
The Easiest Way to Get a dialogue Refund
If you’re frustrated trying to get a refund from dialogue—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.