Overview
DiscountMags is a website where you can easily subscribe to over 6,000 magazines at the lowest prices you’ll find anywhere. Whether you like magazines about health, technology, business, gardening, or anything else, they offer a huge variety with subscriptions that can be weekly, monthly, or quarterly. They focus on making it simple and stress-free to get your favorite magazines. Plus, if you ever want to cancel, they have a 100% money-back guarantee within 6 months and no hidden fees. Their friendly customer service is ready to help you if you have any questions or need assistance.
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The information was taken directly from DiscountMags's official About Us page, clearly describing their services in a consumer-friendly way, focusing on low prices, variety, easy subscription management, and quality customer service.
How to Get a DiscountMags Refund: Step by Step
If you purchased through Credit Card on DiscountMags.com:
- Visit DiscountMags.com and log into your account.
- Navigate to the 'Contact Us' page via the footer or help menu.
- Call DiscountMags Customer Service at 1-800-673-8187 during Monday to Friday, 11:00 a.m. to 7:00 p.m. CST to request a refund.
- When speaking to the representative, mention that you want a refund for your recurring subscription or membership charge.
- If the subscription has already been renewed, ask for a pro-rated refund for undelivered or unfulfilled issues.
- Be specific that you did not use the account or subscription after the renewal if applicable, as this can improve refund success.
- If needed, request confirmation that the subscription has been canceled to stop future charges.
Email
The email is not available.
Tips and Tricks for Getting a DiscountMags Refund
- Be persistent: Prepare for multiple calls and escalations to different agencies and supervisors.
- Stay polite and businesslike: Polite but firm requests for cancellation and refund work better than threats or aggressive language.
- Identify the exact agency: Find out which billing agency or third party handles your subscription (e.g., Smart Shopper Savings Club) and contact them directly.
- Request refunds firmly: Ask for cancellation and refund of all charges, and do not accept partial refunds if you want full refund.
- Escalate: If partial refunds are offered, ask to speak with supervisors or higher-ups.
- Record calls if legal: Mention you are recording to keep the conversation professional and for your records.
- Be patient and hang in there: It might take some time (under an hour reported) to get the refund.
- Mention attorney lightly: Refer to possibly involving an attorney in passing without making direct threats.
- Obtain agent details: Get names and addresses of agents for records or potential legal steps later.
- Timing matters: Act quickly after charges; waiting can make refund harder.
- After refund: Consider ordering magazines directly from the official publishers to avoid future issues.
Why Do People Request Refunds from DiscountMags
- Magazine has ceased publication
- Magazine has frequency change
- Magazine has converted to digital
- Magazine has temporarily halted production
- Unsatisfied with the magazine
- Any other reason not listed above
DiscountMags Refund Script
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Dear DiscountMags Customer Service,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I did not authorize, and unfortunately, I am not satisfied with this unexpected expense.
I kindly request a refund for the charge as soon as possible. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance!
Best regards,
DiscountMags Refund Policy
DiscountMags offers a refund policy where customers can receive a pro-rated refund for undelivered issues if they cancel their subscription within 6 months of purchase. However, once past this period, or if the magazine has been fulfilled, no refunds will be issued. Additionally, single-issue digital orders are non-refundable once delivered.
The Easiest Way to Get a DiscountMags Refund
If you’re frustrated trying to get a refund from DiscountMags—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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