Overview
Doodle is an easy-to-use online scheduling tool that helps people find the best time to meet, whether it's for a group event, a one-on-one meeting, or a workshop. You can create group polls where everyone picks their available times, set up sign-up sheets for events, and offer a list of your available times for others to choose from. They also have a booking page feature where you share a link and others can book a time with you in just a few clicks. Plus, Doodle can collect payments automatically when appointments are booked, and it integrates with tools like Zoom and Google Meet to make scheduling even smoother. It's designed to simplify planning and save time for freelancers, small businesses, teams, and more.
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The description is based directly on the main services and features listed on Doodle's official product overview page, tailored to be simple and clear for consumers without technical jargon.
How to Get a Doodle Refund: Step by Step
If you purchased through Doodle.com direct subscription:
- Log in to your Doodle account at doodle.com.
- Navigate to your account settings by clicking your profile icon and selecting "Settings" or "Account."
- Go to the "Subscription" or "Billing" section to view your current subscription details.
- Identify if you are an annual subscriber or a monthly subscriber:
- Annual subscribers: You can request a full refund if you are within 14 days of your purchase date.
- Monthly subscribers: You can request a prorated refund at any time during the month.
- To request a refund, go to the Doodle contact form.
- In the contact form:
- Select an option related to billing or subscription issues in "What do you need help with?"
- Enter your email address.
- For the subject, use something like "Refund request for subscription renewal" or "Subscription refund request."
- Mention in the description that your subscription renewed without notice or the account was unused, if applicable, to strengthen your case.
- Include any relevant URLs or invoice numbers related to the subscription.
- Submit the form to send your refund request.
- Wait for a response from Doodle support for confirmation and refund processing.
If you purchased through Stripe integration:
- If you used Stripe via a connected Doodle service for payments, note that refund processing is manual and must be done by the Stripe account holder (the service provider).
- Contact the individual or service provider you paid through Doodle and request a refund directly from them.
- Explain that the charge was unexpected or that the service was not used to increase the chance of success.
- If you are the service provider with Stripe connected to Doodle, log in to your Stripe Dashboard.
- Find the payment you want to refund in the "Payments" page.
- Click the options menu (three dots) next to the payment and select "Refund payment."
- Follow the on-screen steps to complete the refund.
- Notify the customer that the refund has been issued.
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Tips and Tricks for Getting a Doodle Refund
- Be polite but firm in your communication to avoid antagonizing support staff.
- Respond quickly when they reply to keep the process moving.
- Include screenshots or links to your Doodle poll or transaction to provide clear evidence of your issue.
- Request escalation to a supervisor or higher support tier if initial contact is unhelpful.
- Follow up persistently if you don't receive a timely response, showing you are serious.
- Ask for a refund reason explanation to show you understand their position, which can encourage them to reconsider.
- Time your request during business hours for faster replies.
- Leverage social media or public forum mentions respectfully if support is unresponsive.
- Be clear and concise about why you want a refund and what outcome you expect.
- Document all interactions in case you need to escalate outside the company.
Why Do People Request Refunds from Doodle
- Cancellation within the 14-day cooling off period for annual subscriptions allows for a full refund.
- Monthly subscriptions cancellation allows for a prorated refund anytime during the subscription month.
- Unsatisfactory service or change in service terms that materially affect the agreed services might lead users to request refunds.
- User decision to downgrade does not result in a refund but can be a reason to contact support regarding subscription changes.
- Payment errors or double charges could be reasons for refund requests although specific policies apply.
- User requests due to change of mind typically covered under the cooling off period.
Doodle Refund Script
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Dear Doodle Support,
I hope this message finds you well. I am writing to address a recent billing issue I encountered with my account. I noticed an unexpected charge that I believe was made in error. I did not intend to make this payment and would like to request a refund at your earliest convenience.
I appreciate your assistance in resolving this matter and look forward to your prompt response.
Thank you!
Doodle Refund Policy
Doodle's refund policy allows annual subscribers to request a full refund within 14 days of purchase. Monthly subscribers can request a prorated refund at any time during the month as required by law.
The Easiest Way to Get a Doodle Refund
If you’re frustrated trying to get a refund from Doodle—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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