Overview
Dropout.tv is a fun and independent streaming service that offers a mix of original comedy shows like Dimension 20, Game Changer, and Um, Actually, plus over 1,500 classic CollegeHumor episodes. It's ad-free and lets you watch new episodes weekly and enjoy exclusive seasons. You can try it out with a free 3-day trial. Dropout.tv works on lots of devices like Apple TV, Roku, Xbox, mobile phones, and computers, and even lets you download episodes to watch or listen offline. It's perfect for anyone who loves funny, fresh, and uncensored comedy.
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The description is based on direct information from Dropout.tv's official website, which clearly explains the service offerings in simple terms suitable for consumers.
How to Get a Dropout Refund: Step by Step
If you purchased through Credit or Debit Card directly on dropout.tv:
- Go to dropout.tv and log into your account.
- Navigate to Settings or Billing & Subscription section.
- Contact Dropout customer support directly via storehelp@dropout.tv or use the contact form.
- In your message, include your order confirmation number and state that you'd like a refund due to an unwanted charge or subscription renewal without notice.
- Mention specifically if the account was unused after the charge; this can improve your chances.
- Wait for a response from Dropout support for the refund approval and further instructions.
If you purchased through Apple:
- Open the Safari browser or any web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID used for the Dropout subscription.
- Tap or click "I'd like to," then select "Request a refund."
- Choose the reason for your refund request, such as "Subscription renewed without notice" or "Account was unused."
- Select the Dropout subscription from the list of purchases and submit your request.
- Wait 24 to 48 hours for Apple's response.
- You can also cancel the subscription in the same device settings if you no longer want it.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select Payments & Subscriptions, then Subscriptions.
- Find and select the Dropout subscription.
- Tap "Request a refund" or go to Google Play refund request page to submit your refund request.
- Indicate that the subscription renewed without your knowledge or that the account was unused to increase refund chances.
- Wait for Google Play's decision by email.
If you purchased through Roku:
- Roku content and subscriptions are generally final and non-refundable.
- Visit https://support.roku.com/contactus to submit a support request explaining your situation emphasizing if the charge was unexpected or an account was unused.
- Follow Roku's support guidance as there is no formal refund flow.
Tips and Tricks for Getting a Dropout Refund
- Check where you subscribed: Verify if your subscription was through Dropout directly, Apple App Store, Google Play, Roku, or another platform. Refunds and cancellations must be handled via the platform you used.
- Use precise language: Clearly state you want to cancel your subscription immediately and request a refund for unauthorized charges if you were charged after cancellation attempts.
- Contact support persistently: Send multiple polite but firm emails or messages to Dropout's support, mentioning your subscription details, proof of cancellation attempts, and the issue.
- Escalate publicly: If support is unresponsive, reach out via Dropout’s official Twitter support handle or other social media platforms tagging them publicly to get faster attention.
- Timing matters: Request refunds promptly after noticing an incorrect charge. Users report quicker responses in the first 24-48 hours after charge.
- Consider a chargeback if ignored: Users frequently mention disputing the charge with their bank or credit card issuer when Dropout support fails to respond or cancel, as a last resort.
- Avoid negative statements: Keep your communication professional and avoid threats; focus on resolution and refund due to non-service or billing errors.
- Check subscription status online: Use the Dropout website or the platform’s subscription management page to confirm you are no longer active to strengthen your claim.
- Be aware of Vimeo issues: Dropout uses Vimeo for videos; sometimes account management issues arise from Vimeo’s system, so mention this if relevant when contacting support.
Why Do People Request Refunds from Dropout
- Accidental purchase or subscription renewal - Users may request refunds if they were charged unintentionally or did not intend to renew their subscription.
- Technical issues with streaming or access - Problems signing in, lagging, or skipping during viewing may lead to refund requests.
- Dissatisfaction with content - Customers might want refunds if the shows or content do not meet their expectations.
- Billing issues - Incorrect charges or payment errors can prompt refund requests.
- Package delivery issues for physical Dropout Store items - Refunds may be requested if items are lost, delayed, or not received.
- Change of mind within refund period - Refunds are allowed if requested within the 30-day refund policy window.
- International payment or card decline problems - Users outside the US sometimes face card declines and ask for refunds or assistance.
- Customer service or interaction issues - Refunds may be denied if customer behavior is problematic, but sometimes disputes happen leading to refund requests.
Dropout Refund Script
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I hope this message finds you well. I'm reaching out to address a billing issue I encountered with my account on Dropout. I noticed an accidental charge on my recent statement that I did not authorize. I would appreciate your assistance in processing a refund for this charge at your earliest convenience. Thank you for your attention to this matter.
Dropout Refund Policy
Dropout.tv has a refund policy that lasts for 30 days after the purchase date. Refund requests must be accompanied by proof of purchase, and they do not issue refunds for completed services or on sale items. Customers will be notified via email once their refund request is reviewed, and only regular-priced items are eligible for a refund.
The Easiest Way to Get a Dropout Refund
If you’re frustrated trying to get a refund from Dropout—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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