Overview
Fabletics is a company that started in 2014 with the idea of mixing fashion and activewear. They make high-performance workout clothes that look cool with bold prints and colors. They want everyone to feel confident and energized in their clothes, no matter their body type. They have a VIP membership that gives you special prices and early access to sales. They also care about the environment by using sustainable materials and eco-friendly packaging. You can find clothes for both women and men, including workout outfits, bras, bottoms, jackets, and even scrubs and lab coats. They also team up with celebrities like Khloe Kardashian and Kevin Hart. Overall, they focus on stylish, affordable, and eco-conscious activewear.
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The description is based directly on the company's official about page and main product/service offerings as shown on their website fabletics.com.
How to Get a Fabletics Refund: Step by Step
If you purchased through Fabletics.com (direct card payment):
- Sign in to your account at fabletics.com.
- Contact Fabletics Customer Service for refund requests:
- Call 1-844-322-5384 (available 24/7).
- Use the live chat on the Fabletics help center webpage.
- Email support@fabletics.com if you prefer written communication.
- When speaking with the representative, clearly state the refund request is for a VIP Membership recurring charge or subscription payment.
- Mention if the charge occurred without your notice or if you forgot to skip a month, as this angle has been reported effective.
- If initially refused, firmly insist on the refund and mention you may consider closing your account if not resolved.
- Once agreed, you may need to cancel your membership to prevent further charges; the representative will guide you if needed.
- Refunds will be processed back to the original payment method within 5 working days after confirmation.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the Fabletics subscription and tap it.
- Tap Report a Problem or Cancel Subscription to open Apple’s refund request process.
- Follow the instructions to request a refund, citing the subscription renewed without sufficient notice or the account was unused as effective justification angles.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap your profile icon at the top right and select Payments & subscriptions.
- Select Subscriptions.
- Locate the Fabletics subscription and tap Cancel Subscription.
- Go back to Payments & subscriptions and tap Budget & order history.
- Find the Fabletics subscription payment and tap Request a refund.
- Describe in the reason for the refund request that the subscription renewed without your notice or emphasize lack of usage to increase the chance of approval.
Tips and Tricks for Getting a Fabletics Refund
- Call customer service persistently, including making multiple calls if initially refused.
- Use live chat as an alternative to call, sometimes chat agents are more willing to help.
- Refer to being a long-term or VIP member to gain favor for a refund.
- Explain it was your first time forgetting to skip the month to leverage a one-time courtesy refund.
- Threaten to close your account to prompt escalation and better service.
- Try different customer service agents if your request is denied by one.
- Set monthly reminders on your phone to skip the month and avoid unwanted charges.
- Cancel membership online and keep screenshots as proof of cancellation in case of disputes.
- If refunds are denied, consider disputing the charge with your credit card company.
- Use any member credit to purchase instead of refunding if strict refund policy is enforced.
- Place orders so delivery and cancellations occur before the 6th to avoid unwanted charges.
- Be polite but firm in your language, emphasizing your dissatisfaction and desire for resolution.
- Escalate by asking for supervisors or threatening chargebacks if necessary.
- Timing matters: contact customer service as soon as you realize the error or issue.
Why Do People Request Refunds from Fabletics
- Unauthorized or unexpected monthly membership charges without explicit permission or clear disclosure.
- Difficulty cancelling memberships, leading to continuous charges even after attempts to stop them.
- Failure of the "skip a month" feature, resulting in unwanted charges when customers intended to pause billing.
- Poor customer service responsiveness causing delays or failure in processing refunds.
- Charges for membership or products that customers were unaware they signed up for, sometimes due to misleading sales tactics or misunderstanding of sign-up processes.
- Issues with returns and refunds on purchased items, including missing items in shipments or out-of-stock notifications.
- Refunds given as store credit instead of cash back, which some customers found unsatisfactory.
- Delayed refunds or refunds that did not arrive within promised timeframes.
Fabletics Refund Script
Script
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Hello Fabletics Support,
I hope this message finds you well. I'm writing to bring to your attention a billing issue that I encountered recently. I noticed an unexpected charge on my account that I don't recognize. After reviewing my orders, I believe I may have been charged incorrectly.
I kindly request a refund for this charge, as I am quite dissatisfied with this experience. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance!
Best regards,
Fabletics Refund Policy
Fabletics accepts returns and exchanges for orders in the U.S. and Canada within 30 days of shipment, provided items are in new, unused condition and in original packaging. Refunds are processed back to the original payment method within 5-7 business days, although some promotional items may be final sale and not eligible for return.
The Easiest Way to Get a Fabletics Refund
If you’re frustrated trying to get a refund from Fabletics—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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