Overview
FantasyPros is a website that helps fantasy sports players make smarter decisions for their teams. It gathers and rates expert advice from many sources to give you easy-to-understand rankings and tips. They offer tools like the Expert Consensus Rankings, Draft Wizard for mock drafts and advice, and My Playbook for managing your team during the season. They also provide up-to-date fantasy news, player recommendations, and mobile apps to keep you in the game on the go. Basically, FantasyPros makes it easier and more fun to play fantasy sports and improve your chances of winning.
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The description is based on detailed information from the official FantasyPros 'About Us' page, which clearly outlines their main services and tools targeted at fantasy sports players in straightforward language suitable for consumers.
How to Get a FantasyPros Refund: Step by Step
If you purchased through fantasypros.com website:
- Check if your subscription is a 6-month or 12-month subscription purchased directly through fantasypros.com.
- Ensure you are within 30 days of purchase; refunds are only available within this window.
- Canceling the subscription will not trigger or guarantee a refund.
- Go to the FantasyPros Help Center at https://support.fantasypros.com/hc/en-us.
- Select "Submit a request."
- Fill out the refund request form with your email, subscription details, FantasyPros username (if applicable), account email, and any other pertinent information to help identify your subscription.
- Explain that you are requesting a refund within the 30-day eligibility window.
- Submit the request and wait for a response from customer service.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top to open Apple ID settings.
- Tap "Subscriptions." If you don't see it, tap "iTunes & App Store" instead.
- Find and select the FantasyPros subscription.
- Tap "Cancel Subscription" if you want to stop future billing.
- To request a refund, go to https://reportaproblem.apple.com and sign in with your Apple ID.
- Tap or click "I'd like to," then select "Request a refund."
- Choose the reason for your refund request, preferably noting if the subscription renewed without your notice or if the account was unused.
- Select the FantasyPros subscription purchase and submit your refund request.
If you purchased through Google Play:
- Go to play.google.com
- Click your profile picture at the top right.
- Select "Payments & subscriptions," then "Budget & order history."
- Locate the FantasyPros subscription order you want refunded.
- Click "Report a problem."
- Select the option that best describes your refund reason.
- Complete the form, emphasizing the refund request.
- Submit the form and wait for the refund decision, which typically arrives within a day but can take up to four days.
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Tips and Tricks for Getting a FantasyPros Refund
- Request your refund within 30 days of purchase for eligibility.
- Be polite and clear in your communication, explaining specific reasons for dissatisfaction without being rude.
- Cancel your subscription but note this doesn’t guarantee a refund.
- Use email communication to submit refund requests via FantasyPros Help Center or direct support email.
- Include all relevant details such as your email, subscription type, FantasyPros username, and reason for refund.
- Explain the impact the issue had on your fantasy season to make your case stronger.
- Escalate if denied by replying to customer support emails, persistently but respectfully following up.
- Avoid requesting refunds or follow-ups during weekends or holidays for quicker response.
- Use refund mechanisms for app store purchases: Apple refunds via reportaproblem.apple.com; Google Play refunds via play.google.com.
- Mention potential disputes with payment processors as leverage if initial refund requests fail.
- Check user forums like Reddit for recent user experiences and tactics to strengthen your request.
- Use a refund request script to keep your language professional and structured.
Why Do People Request Refunds from FantasyPros
- Subscription not meeting expectations: Users feel the service or advice did not help improve their fantasy sports outcomes as expected.
- Dissatisfaction with product features: Some users find features like the Draft Assistant or My Playbook do not work as intended or lack expected updates.
- Accidental purchase or change of mind: Customers may request refunds shortly after purchase if they no longer want the subscription.
- Technical issues: Problems syncing leagues or rosters, or issues with app functionality can lead to refund requests.
- Time-sensitive nature: Users miss the value if the product is used for a limited period and then find it less useful, impacting their decision to request refunds early.
- Unsatisfactory customer service or support: Frustrations with support responsiveness may motivate users to seek refunds.
- Multiple use of certain features: Use of the Draft Assistant multiple times disqualifies refunds, implying some users request refunds after multiple uses.
- Subscriptions purchased through third parties: Refund policies based on Apple App Store or Google Play can restrict refunds, causing user confusion and refund requests.
FantasyPros Refund Script
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Hello FantasyPros Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my recent subscription. There seems to have been an accidental charge that I did not intend to authorize. Given the situation, I would appreciate your assistance in processing a refund for this charge.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
FantasyPros Refund Policy
FantasyPros provides a full refund for 6-month and 12-month subscriptions purchased directly through their website if requested within 30 days. However, subscriptions via Apple's App Store or Google's Play Store follow their respective refund policies, and no refunds are available after 30 days or for monthly subscriptions. Additionally, using the Draft Assistant disqualifies users from receiving a refund within the eligibility period.
The Easiest Way to Get a FantasyPros Refund
If you’re frustrated trying to get a refund from FantasyPros—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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