Overview
First Day offers nutritional supplements designed for the whole family, including kids, teens, women, and men. They provide multivitamins, probiotics, and special nighttime supplements to support things like mood, sleep, digestion, and immunity. They have convenient starter packs to save money, and many families subscribe regularly to keep up healthy habits. The focus is on making easy, tasty, and wholesome nutrition for modern family lifestyles.
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The information was directly gathered from First Day's official about us page, which clearly outlines their product offerings, target audience (families), and their focus on convenient, science-backed supplements for various age groups and health needs.
How to Get a First Day Refund: Step by Step
If you purchased through FirstDay.com directly:
- Email support@firstday.com within 45 days of your first purchase.
- Include your name, order number, and reason for the refund request.
- Wait for a refund confirmation; refunds are processed to the original payment method within 5-10 business days after receipt of returned products.
- Refund applies once per customer and covers up to $100.
If you purchased through Google Play:
- Go to play.google.com and sign in to your Google account.
- Click your profile picture at the top right.
- Select "Payments & subscriptions" then "Budget & order history."
- Find the order related to First Day purchase and click "Report a problem."
- Choose the option that best describes your situation and state that you want a refund.
- Submit the form and wait for a decision, usually within 1-4 days.
- If more than 48 hours have passed or it was an in-app purchase, contact the developer (First Day) directly via support@firstday.com.
If you purchased through Apple (iPhone or iPad):
- Sign in to reportaproblem.apple.com.
- Click "I'd like to," then select "Request a refund."
- Choose the reason for requesting the refund and click Next.
- Select the First Day subscription and submit your request.
- Wait 24-48 hours for Apple's response.
- If you want, also cancel the subscription to avoid future charges.
- If you cannot find the charge, verify the Apple ID used for purchase or check your email for Apple receipts.
If you purchased through Roku:
- Note that Roku subscriptions are prepaid and generally non-refundable.
- If you still want to try, cancel your subscription via your Roku account under "Manage Subscriptions."
- Contact Roku customer support directly to request a refund, explaining that the subscription was unused or renewed without notification.
Tips and Tricks for Getting a First Day Refund
- Be polite but firm: Use respectful, friendly, yet assertive language when requesting a refund.
- Provide a plausible reason: Explain clearly why you are requesting the refund, even if it’s dissatisfaction or product issues.
- Repeated follow-ups: Politely ask multiple times over several days if your refund is not immediately processed.
- Message escalation: Let the company know you are willing to escalate the matter if unresolved (e.g., ask to speak to a manager or higher authority).
- Use email: Send a clear, well-composed email with your order number and detailed explanation to support@firstday.com.
- Timing matters: Wait at least a few days between requests to give time for processing but remain consistent in follow-ups.
- Avoid aggressive language: Being rude or demanding often backfires; maintain a calm and professional tone.
- Utilize credit card safeguards: If the company refuses repeatedly, consider contacting your credit card company for a chargeback.
- Ignore advice to keep product: Users report First Day sometimes gives excuses or advice rather than processing refunds—politely refuse such advice and refocus on refund request.
- Document everything: Keep records of all communications to support your case if escalation is needed.
Why Do People Request Refunds from First Day
- Unauthorized shipments and charges despite pausing or canceling subscriptions.
- Difficulty stopping shipments and returning unwanted products.
- Customer service refusal to refund or cancel orders once items have shipped.
- Feeling scammed due to subscription and billing issues.
- Multiple charges or charges after canceling subscriptions.
- Customer service not honoring advertised discounts and unclear subscription requirements.
- Refunds only given after prolonged complaints and disputes.
First Day Refund Script
Script
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Dear First Day Customer Service Team,
I am reaching out to request a refund for my recent order, as I have encountered a billing issue that I would like to resolve. Despite my initial expectations, I was not satisfied with the product and believe that a refund is appropriate under your policy.
My order details are as follows:
- Order Number: [Your Order Number]
- Date of Purchase: [Purchase Date]
- Amount Charged: [Amount Paid]
I appreciate your prompt attention to this matter and look forward to your confirmation of the refund at your earliest convenience. Thank you for your assistance.
Best regards,
[Your Name]
First Day Refund Policy
First Day offers a 45-day satisfaction guarantee on returns, applicable only to the first purchase of any product, allowing customers to try their gummies risk-free. Refunds can be issued for up to $84 for the first three bottles purchased if customers are not satisfied for any reason.
The Easiest Way to Get a First Day Refund
If you’re frustrated trying to get a refund from First Day—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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