Overview
Foodisgood offers a helpful app called Fig that makes it easy for people to find food that fits their unique dietary needs. Whether you need Low FODMAP, gluten-free, vegan, or have specific allergies, the app lets you create a personalized food profile by answering simple questions. You can search for foods, scan barcodes in stores to see if products match your diet, and get simple info on ingredients. The free version lets you search and scan a few times a month, and there's a paid option if you want unlimited scans and other perks. It's like having a personal food guide that helps you shop and eat without worry, created by people who understand dietary restrictions and dietitians.
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The information was taken directly from the official Food Is Good app webpage, which clearly explains the app's main services and how it helps consumers find food that fits their specific dietary needs in a straightforward and consumer-friendly way.
How to Get a foodisgood Refund: Step by Step
If you purchased through Stripe on the foodisgood.com website:
- Go to the Stripe cancellation link provided by Foodisgood (check your subscription confirmation email or profile settings on foodisgood.com under Profile > Settings > Account to find this link).
- Enter the email address associated with your FIG account.
- Follow the on-screen prompts to confirm your subscription cancellation.
- After cancellation, email support@foodisgood.com to request a refund, clearly stating that the subscription was canceled promptly and request a refund of the last charge.
If you purchased through the Apple App Store:
- Open a browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID used to purchase the Fig+ subscription.
- Click on "I'd like to" and select "Request a refund."
- Choose the reason related to the subscription billing (e.g., "Subscription renewed without notice").
- Select the Fig+ subscription from your purchases and submit your refund request.
- Wait 24 to 48 hours for a refund status update.
- Consider including messaging that emphasizes the subscription was unused or renewed unknowingly to increase refund chances.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner, then select "Payments & subscriptions."
- Tap "Subscriptions" and find the Fig+ subscription.
- Tap "Refund" or "Report a problem."
- Choose a refund reason that highlights no use or accidental renewal of the subscription.
- Submit the refund request.
- Wait for an email from Google Play regarding your refund request status.
Phone
The phone is not available.
Tips and Tricks for Getting a foodisgood Refund
- Be polite and clear: Use calm, respectful language while clearly explaining the issue with your order.
- Document everything: Take photos of the damaged or incorrect food to provide as proof.
- Act quickly: Contact customer service immediately after receiving the order to report the problem.
- Request a specific resolution: Ask for either a full refund or a replacement, whichever you prefer.
- Use multiple channels: If one method doesn’t work, try email, social media, or phone support to escalate your request.
- Mention previous good experiences: Remind them you are a loyal customer to encourage a positive response.
- Be persistent but polite: Follow up if your initial request is ignored, but maintain a courteous tone.
- Time your requests: Sometimes contacting customer service during business hours increases chances of success.
- Leverage public feedback: Posting on social media or forums about your experience can sometimes prompt quicker resolutions.
- Know when to escalate: If frontline support doesn’t help, ask to speak with a supervisor or higher-level customer care.
Why Do People Request Refunds from foodisgood
- Food arrived spoiled or expired
- Incorrect items received
- Order missing items
- Late delivery impacting food quality
- Quality not matching expectations
- Damaged packaging affecting food safety
- Duplicate or unauthorized charges
- Issues with subscription or trial billing
- Customer changed mind or ordered wrong item
foodisgood Refund Script
Script
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Dear FoodIsGood Customer Service,
I hope this message finds you well. I am writing to address a billing issue I encountered regarding my recent order. Unfortunately, I noticed an accidental charge on my account that I believe was made in error. I have always appreciated your services but I am quite dissatisfied with this experience.
I kindly request a refund for this charge. I would appreciate your prompt assistance in resolving this matter.
Thank you for your attention to this issue. I look forward to your swift response.
Best regards,
foodisgood Refund Policy
Foodisgood.com has a refund policy that allows for a 7-day free trial of their Fig+ service. However, once billed by Apple or Google, they do not offer refunds, so users are advised to cancel their trial within the 7-day period to avoid charges.
The Easiest Way to Get a foodisgood Refund
If you’re frustrated trying to get a refund from foodisgood—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.