Overview
ForeFlight is a popular app mainly used by individual pilots and professional flight crews. It helps them get ready for flights by providing weather info, route planning, filing flight plans, and managing electronic maps and charts. Pilots can use it to organize all their flight-related information and references in one place, making flying easier and safer. It also connects with various tools and services for a complete flight experience.
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The information from the official ForeFlight "About" page clearly states their flagship product ForeFlight Mobile EFB is designed for individual pilots and crews to manage weather, routes, charts, and flight plans, which matches the needs of general consumers (pilots). The language used in the overview is simplified and geared to be friendly and easy to understand for consumers.
How to Get a ForeFlight Refund: Step by Step
If you purchased through ForeFlight.com directly:
- Log in to your ForeFlight account on the ForeFlight website.
- Navigate to the Account page by clicking your user name or profile icon in the left column.
- Locate the Subscription section to manage your subscription settings and auto-renewal toggle.
- ForeFlight subscriptions are typically non-refundable during the subscription term; however, to request a refund, contact ForeFlight support directly.
- Send an email to team@foreflight.com with your subscription details and billing information.
- In your message, mention if the subscription renewed without your notice or if the account was unused after renewal, as these angles can increase refund success.
- Wait for a reply from ForeFlight support for further instructions on your refund request.
Tips and Tricks for Getting a ForeFlight Refund
- Act quickly: Contact support immediately after identifying the issue to increase chances of refund.
- Be polite but firm: Use respectful language emphasizing your problem and request clearly without aggression.
- Document every interaction: Keep copies of emails, transaction IDs, dates, and times of correspondence for evidence.
- Use multiple contact methods: Email their general support and also try direct emails like team@foreflight.com.
- Escalate persistence: If no reply after initial contact, send follow-up emails daily or every other day stating the urgency.
- Mention payment issues or failure to activate: Highlight that you were charged but the product or service did not work as expected.
- Request credit instead of cash refund: Some users had better success getting ForeFlight account credit which may convert to a refund later.
- Timing renewal carefully: Avoid auto-renewal by cancelling just before renewal and requesting a refund if accidentally charged.
- Leverage community forums: Mention you have sought advice from pilot communities to show you are well informed and serious.
- Patience and persistence: ForeFlight support is often slow, so consistent polite follow-up can pay off.
Why Do People Request Refunds from ForeFlight
- Unexpected auto-renewal charges, leading to unwanted billing.
- Difficulty obtaining refunds for unused or unwanted subscriptions.
- Accidental activation of auto-renewal during subscription setup.
- Subscription fees are non-refundable during the active subscription term, leading to disputes.
- Requests for refunds shortly after renewal (typically within 31 days).
- Change in user circumstances such as quitting flying or no longer needing the service.
- Confusion about billing and subscription management, including how to cancel or disable auto-renewal.
ForeFlight Refund Script
Script
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Dear ForeFlight Support,
I am reaching out regarding a billing issue I encountered with my recent subscription renewal. I did not intend for this charge to occur, and after reviewing my account, I wish to request a refund for this automatic renewal. I appreciate your attention to this matter and hope for a prompt resolution.
Thank you for your understanding!
Best regards,
ForeFlight Refund Policy
ForeFlight's refund policy states that subscriptions are valid for one year from the date of purchase and are not refundable during the subscription term.
The Easiest Way to Get a ForeFlight Refund
If you’re frustrated trying to get a refund from ForeFlight—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.