Overview
FundScrip is a Canadian fundraising program that helps schools, churches, sports teams, clubs, and non-profits raise money easily. Instead of selling products, supporters buy gift cards for their everyday shopping like groceries, gas, restaurants, and more through FundScrip. When supporters buy these gift cards, a percentage of the purchase goes directly as a donation to the group they're supporting — and it doesn't cost them anything extra because they pay the usual price for the cards. FundScrip works with over 230 retailers and handles all the order details, so it's hassle-free for the folks running the fundraising. It's been around since 2004 and has raised over $30 million for groups across Canada.
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The information is directly from the official Fundscrip website, summarizing the service in simple terms suitable for a consumer audience.
How to Get a fundscrip Refund: Step by Step
If you purchased through FundScrip.com directly:
- Log in to your FundScrip account at fundscrip.com.
- Navigate to your purchase history or card management section.
- Identify the unused original gift card you wish to return for a refund.
- Contact FundScrip customer support via their contact number (1-866-997-2747, Monday to Friday, 8:30AM to 5:30PM ET) or use the help/contact form on the website to request a refund, specifying your card details and reason.
- Mention that you are returning an unused original card and request refund approval.
- Be aware that refunds may be subject to a restocking fee (10% or $20, whichever is greater).
- Once approved, you may need to follow instructions from FundScrip to return the physical card if applicable.
- After return, FundScrip will process the refund amount minus any restocking fee.
Tips and Tricks for Getting a fundscrip Refund
- Document all interactions, including dates, times, and the names of customer service representatives you speak with.
- Use polite but firm language to clearly state your issue and desired resolution without being aggressive.
- Request escalation within the company if initial representatives are unhelpful; ask to speak with a supervisor or manager.
- Follow up regularly, ideally calling during business hours when wait times might be shorter and attention higher.
- Leverage social media platforms like Facebook groups or Twitter to publicly express your issue; companies often respond faster to public complaints.
- Time your requests strategically, such as at the beginning or end of the business day, for better chances of dedicated attention.
- Be persistent without being rude; multiple polite requests can push for your refund faster than a single complaint.
- Check for company ownership or related business complaints and mention these if applicable to show you understand their business reputation is at risk.
- Use clear, concise language and avoid emotional or vague statements; focus on facts and desired outcome.
- If all else fails, consider formal complaints with consumer protection agencies or Better Business Bureau before pursuing legal avenues.
Why Do People Request Refunds from fundscrip
- Gift cards not received—customers request refunds when they never receive their purchased cards.
- Gift cards not working—refunds requested due to non-functioning or invalid cards.
- Errors in delivery—such as receiving wrong or damaged gift cards.
- Delayed delivery—customers want refunds when cards don't arrive by the promised date.
- Change of mind—some request refunds simply because they no longer want the cards.
- Unauthorized transactions—fraud or scam-related concerns prompting refund requests.
- Non-approval by FundScrip—refunds subject to FundScrip's approval and restocking fees, which can cause disputes.
- Return shipping costs—since customers must bear return costs, dissatisfaction can lead to refund claims.
fundscrip Refund Script
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Hello Fundscrip Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I believe was made in error. I would greatly appreciate your assistance in resolving this matter.
Could you please process a refund for this charge? Thank you very much for your attention to this issue, and I look forward to your prompt response.
Best regards,
fundscrip Refund Policy
Fundscrip.com maintains a non-refundable policy for all gift cards and prepaid products purchased through their program, unless otherwise determined by FundScrip. If returns are permitted, they must be accompanied by a Return Authorization Form, and refunds may incur a restocking fee; all costs related to returns are the responsibility of the requester.
The Easiest Way to Get a fundscrip Refund
If you’re frustrated trying to get a refund from fundscrip—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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