Overview
GAMIVO is a website where you can buy video games, gift cards, and game CD keys for popular platforms like Steam, PlayStation, Xbox, Nintendo Switch, and more at cheaper prices. They compare prices of game activation codes so you get the best deal. You can instantly download your games or codes after purchase. They also offer gift cards for lots of services like Netflix, Spotify, and Amazon, and subscriptions like PlayStation Plus and Xbox Game Pass. GAMIVO has a special SMART subscription that gives you extra discounts, a free protection program, and priority for pre-orders. You can pre-order upcoming games and get them as soon as they come out. They run daily deals and have 24/7 customer service to help you out. Overall, it's a handy place to find good prices on digital games and gift cards quickly and safely.
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The information comes directly from GAMIVO's official website which clearly states the main services they offer, including buying game CD keys at lower prices, offering gift cards, subscription services, pre-order options, and a special SMART subscription service. The description is simplified for easy understanding by a regular consumer audience.
How to Get a GAMIVO Refund: Step by Step
If you purchased through PayPal or Credit/Debit Card on GAMIVO:
- Log in to your GAMIVO account and go to the Support Tickets section to open a refund request ticket.
- Provide your order details and specify that you want a refund for the recurring membership or subscription charge.
- Make sure the product or subscription was not used or activated (for example, the key was not displayed or the service was not utilized).
- If the refund is approved, GAMIVO will refund the amount to the original payment method, typically taking a few days.
- If you do not get a response or refund, open a dispute through PayPal by logging into your PayPal account, going to Activity, selecting the transaction, and clicking "Report a problem." Follow the instructions to file a dispute citing unauthorized or unwanted recurring charges.
- When communicating, emphasize that the subscription was renewed without your consent or prior notice, and that you have not used the service.
If you purchased through Klarna on GAMIVO:
- Log in to your Klarna account and locate the GAMIVO transaction under your recent purchases.
- Use Klarna’s dispute process to initiate a refund request for the specific charge, selecting options related to unauthorized or unwanted subscription payments.
- Follow Klarna’s instructions to complete the dispute, providing supporting details about unwanted or unauthorized charges.
- Highlight that the charge was unexpected and that you did not authorize or use the subscription.
If you purchased through Cryptocurrency on GAMIVO:
- Check if GAMIVO balance refund is available by logging into your account and checking the balance section.
- If direct refund to your crypto wallet is not possible due to provider restrictions, request refund to your GAMIVO balance via Support Tickets.
- Use the refunded balance to make future purchases on GAMIVO since direct payment provider refunds are restricted.
Tips and Tricks for Getting a GAMIVO Refund
- Persistently follow up with multiple requests over time; don't expect immediate refunds.
- Emphasize the key was unused or non-redeemable to justify refund eligibility.
- Request proof from the seller if Gamivo claims a refund depends on resale to another buyer.
- Escalate by threatening a chargeback through your payment provider as this often pressures Gamivo to act.
- Keep communication polite but firm, clearly stating your case and desired resolution.
- Use exact order details and dates to demonstrate legitimacy and tracking.
- Timing matters: Initiate the refund request soon after purchase or discovery of the issue for better success.
- Beware of Gamivo's buffer policy: sometimes they delay refund until the key is resold, so mention this as an unfair practice when escalating.
- Use public forums and social media mentions as leverage to get attention from Gamivo support.
- Gather evidence: screenshots of failed key redemption and correspondence can strengthen your claim.
Why Do People Request Refunds from GAMIVO
- Unauthorized or automatic subscription to GAMIVO SMART causing unexpected charges and refunds requested due to hidden or sneaky enrollment.
- Selling invalid, duplicate, or non-working game keys that require refunds or exchanges.
- Receiving game keys for the wrong region leading to refund requests.
- Poor or unhelpful customer support refusing or delaying refunds causing frustration.
- Misleading product descriptions or bait-and-switch tactics where the product differs from what was advertised.
- Order cancellations without refund or payment processed despite orders being on hold for security reasons.
- Pricing inconsistencies or unexpected charges during checkout prompting refund demands.
- Undelivered digital items or vouchers leading to refund requests.
- Long wait times or complicated refund processes for defective or duplicate keys.
- Refunds sometimes only possible via third-party disputes like PayPal chargebacks, rather than directly through Gamivo.
GAMIVO Refund Script
Script
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Dear GAMIVO Support,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent order, which I believe was charged incorrectly. I did not intend to make this purchase, and it has resulted in an unexpected charge on my account.
I kindly request a refund for this transaction. I appreciate your attention to this matter and look forward to your prompt assistance in resolving this issue.
Thank you for your understanding.
Best regards,
GAMIVO Refund Policy
GAMIVO offers two options for refunds: a GAMIVO balance refund which is processed instantly and can be used for future purchases on the site, and a regular refund that returns the amount to the original payment method, typically taking a few days to process. However, some payment methods may not support refunds back to the original payment account due to provider restrictions.
The Easiest Way to Get a GAMIVO Refund
If you’re frustrated trying to get a refund from GAMIVO—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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