Overview
GeoGuessr is a fun geography game that drops you at random places around the world using street view images. Your goal is to explore the area, find clues, and guess where you are on the map. You can play by yourself, with friends in private parties, or compete with others globally in tournaments and events to earn badges. The game is available on both iOS and Android, and with a Pro subscription, you can invite friends who don't have subscriptions to play with you. It's a simple and exciting way to learn about the world while having fun.
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Information was directly obtained from GeoGuessr's official website that describes their game and main services in clear and consumer-friendly language.
How to Get a GeoGuessr Refund: Step by Step
If you purchased through GeoGuessr.com (direct website):
- Go to GeoGuessr.com and log in to your account.
- Click your profile picture and select "Account" from the dropdown menu.
- Scroll down to the section called "Your subscription." You can cancel your subscription here if not already canceled; this is necessary to proceed with the refund request.
- After cancellation, contact GeoGuessr customer support directly through their website's help section or support email. Provide your purchase details and mention that you canceled the subscription but are requesting a refund due to an accidental or unauthorized renewal.
- Emphasize that you did not use the subscription after renewal and that you seek a refund for the charged amount.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner and select "Payments & subscriptions."
- Tap "Subscriptions" and find the GeoGuessr subscription.
- Tap "Refund" or "Report a problem" (if available) and select the option that matches your refund reason (e.g., accidental purchase or unwanted renewal).
- Follow the prompts to submit your refund request.
- In the description, mention that the subscription renewed without notice and that you have not used it since renewal.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID banner at the top of the Settings menu.
- Select "Subscriptions," then find and tap the GeoGuessr subscription.
- Tap "Cancel Subscription" to stop future charges (if not already canceled).
- Go back to the main Settings screen, open the "Report a Problem" page by visiting reportaproblem.apple.com via Safari.
- Sign in with your Apple ID and select the GeoGuessr purchase that you want a refund for.
- Choose "Request a refund," then select the reason that best fits your situation, such as "Subscription renewed without my consent."
- Submit the request and wait for Apple's response.
- When messaging Apple support, emphasize that the subscription was renewed without your knowledge and that you did not use the app since renewal.
If you purchased through Steam:
- Open the Steam client or go to the Steam website and log in.
- Go to "Help" > "Steam Support."
- Select "Purchases" and find the GeoGuessr purchase.
- Click on "I want a refund" and follow the prompts.
- Note that Steam refunds of in-game purchases are possible only within 48 hours of purchase, so act quickly.
- Provide details explaining accidental purchase or unused subscription to increase chances of refund approval.
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Tips and Tricks for Getting a GeoGuessr Refund
- Request a refund within 14 days of purchase to leverage your withdrawal right under GeoGuessr's Terms & Conditions.
- Use Paddle.net refund portal directly, as GeoGuessr processes payments and refunds via Paddle for quick and automated processing.
- Avoid lengthy emails; most successful refunds happened without email correspondence, through automated Paddle system.
- Time your refund request soon after the accidental purchase, especially if it was a yearly subscription instead of monthly.
- Be clear and concise in any messages if you do email customer service—state subscription type, purchase date, and refund reason politely.
- Escalate politely if no response after a few days by following up calmly or trying the Paddle process again.
- Check bank or payment statements to confirm refund processing, as some users report next-day refunds visible.
- Keep documentation handy such as confirmation emails, purchase receipts, and subscription details.
Why Do People Request Refunds from GeoGuessr
- Accidental purchases of yearly or pro subscriptions.
- Unintended in-game purchases made by mistake.
- Billing issues such as unexpected or unclear charges.
- Younger users making purchases without parental consent.
- Dissatisfaction with the product or service quality.
- Technical problems preventing access or proper use of the game.
- Changed mind after purchase and wanting a refund within the allowed timeframe.
GeoGuessr Refund Script
Script
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Dear GeoGuessr Support,
I am writing to request a refund for an unintended charge that appeared on my account. I believe this may have resulted from a billing issue, as I did not intend to make this transaction. Despite my appreciation for the service, I find myself dissatisfied due to the unexpected nature of this charge.
I kindly ask that you review my situation and process a refund at your earliest convenience. Thank you for addressing this matter promptly.
Best regards,
GeoGuessr Refund Policy
GeoGuessr allows users to withdraw from their Pro subscription within 14 days of purchase for a full refund, provided the subscription period has not begun or is reduced based on usage. No refunds are offered for dissatisfaction after this period, and all sales of virtual items are final.
The Easiest Way to Get a GeoGuessr Refund
If you’re frustrated trying to get a refund from GeoGuessr—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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