Overview
Ground News is a platform that helps you see how different news sources cover the same story, so you get multiple perspectives all in one place. It shows you the bias and credibility of each news source to help you understand the news better. They offer tools like a browser extension that works on social media to compare news coverage, a tool that reveals bias on Reddit, and newsletters that deliver breaking and underreported stories. There's also a mobile app and educational tools for teachers. The goal is to help you break free from biased algorithms and get a clearer picture of the news.
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The information was taken directly from Ground News's official website about their services, clearly written for the general audience to explain their key offerings and how they benefit everyday news readers.
How to Get a groundnews Refund: Step by Step
If you purchased through Ground News website:
- Log in to your Ground News account at groundnews.co.
- Navigate to your account or subscription management page.
- Request a refund within 48 hours of the subscription purchase for a full refund minus transaction fees.
- If requesting after 48 hours but within 7 days, ask for a prorated refund based on remaining subscription months minus fees.
- Note: Refunds are only available for active subscriptions. You must have your subscription active to be eligible.
- Cancellation is required to stop future charges; cancel the subscription at least 24 hours before the renewal date.
- Contact Ground News support via their help center contact page if you need assistance with the refund request.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top.
- Tap Subscriptions.
- Find and select your Ground News subscription.
- Tap Cancel Subscription to prevent future charges (required before refund request).
- Open a browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID.
- Click "I'd like to" and choose Request a refund.
- Select the reason for your refund request (e.g., "subscription renewed without notice").
- Choose the Ground News subscription purchase from the list and submit the request.
- Check your email or the website to track the refund request status.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Tap Payments & subscriptions.
- Tap Subscriptions and find your Ground News subscription.
- Tap Cancel Subscription to stop future charges (required before refund request).
- Open a browser and visit the Google Play refund request page (search "Google Play request a refund").
- Request a refund within 48 hours of purchase for a higher chance of approval, citing any relevant reason like "subscription was unused".
- If after 48 hours, contact Ground News support directly to request a prorated refund per their policy.
If you purchased through PayPal:
- Log in to your PayPal account at paypal.com.
- Go to Activity to find the Ground News subscription payment.
- Select the transaction and choose Report a problem.
- Choose Request a refund and submit your request.
- If no refund option is visible, contact Ground News support through their help center to request assistance.
- Emphasize that the subscription was unused or that the renewal occurred without prior notification to improve the chance of a refund.
Tips and Tricks for Getting a groundnews Refund
- Contact promptly: Reach out as soon as possible after the purchase to request a refund.
- Use clear, polite language: Be respectful and concise in your refund requests to encourage positive responses.
- Include proof of purchase: Always provide your receipt number or user ID to verify your subscription.
- Escalate carefully: If initial contact fails, escalate your request through the platform where you purchased (Google Play, Apple, etc.).
- Check timing: Refund requests are more likely to succeed shortly after payment—avoid waiting too long.
- Request cancellation and refund together: Mention cancellation of subscription alongside refund to clarify intent and prevent further charges.
- Use platform-specific refund policies: Exploit any leniencies found on Google Play or Apple Store especially for new subscriptions.
- Mention dissatisfaction or technical issues: Citing reasons related to dissatisfaction or app functionality can sometimes help in securing refunds.
- Avoid aggressive tone or threats: Being hostile or threatening often reduces chances of a refund.
- Persist if needed: Follow up respectfully if no response within a few days.
Why Do People Request Refunds from groundnews
- Automatic subscription renewal without clear prior disclosure of price
- Difficulty or impossibility in unsubscribing from the service
- App performance issues such as frequent crashing or slow operation
- Content dissatisfaction, including perceptions that news sources are too limited or not original
- Unwanted or accidental double charges
- Lack of refunds for unwanted subscriptions or purchases beyond refund policy
- User frustration with payment and refund request processes
groundnews Refund Script
Script
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Dear Ground News Support,
I hope this message finds you well. I am writing to request a refund for a recent charge made to my account. Unfortunately, I encountered an issue that led to an accidental billing, and I am not satisfied with my subscription at this time.
I kindly ask for your assistance in processing this refund at your earliest convenience. Thank you for your understanding and support.
Best regards,
groundnews Refund Policy
Groundnews.co has a refund policy stating that all subscription fees for their services are non-refundable. If a user cancels their subscription, they can continue to use it until the end of the current term, but they will not receive any pro-rated refund for the subscription fee if canceled.
The Easiest Way to Get a groundnews Refund
If you’re frustrated trying to get a refund from groundnews—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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