Overview
Hampr is a simple app-based laundry service designed for people who dislike doing laundry. It lets you easily schedule laundry pick-up and delivery right from your phone, similar to ordering groceries. There’s a network of friendly individuals who pick up your dirty clothes, wash, dry, fold them, and return them fresh and clean within 24 hours. You can choose options like scented detergent or hanging your clothes. The service operates in many states and offers flat pricing per load, with membership options for discounts. It’s all about saving you time and hassle with laundry in a convenient and affordable way.
Difficulty
12345678910
Easy Medium Very Hard
The information is directly from Hampr's official about page and other pages on their website, clearly describing the company and its services in simple terms suitable for consumers.
How to Get a Hampr Refund: Step by Step
If you purchased through tryhampr.com website directly:
- Log in to your account on tryhampr.com.
- Check if your hamprs (laundry kits) are unused and within 30 days of signing up.
- If unused and within 30 days, prepare to return the hamprs; you are responsible for shipping costs.
- Send the hamprs back via mail.
- Once the returned hamprs are received by Hampr, request a refund through your account or contact support via the app chat.
- Refunds are only issued after Hampr receives the returned items.
- If your hamprs were used or it has been more than 30 days, refunds are not available.
- If you have not placed any orders (hamprs) and cancel within the first 30 days, you can request a refund of your membership fee paid.
If you purchased through Apple App Store:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID used to purchase the Hampr subscription.
- Tap or click "I'd like to," then choose "Request a refund."
- Select Hampr subscription from the list of purchases.
- Choose a reason such as "The subscription renewed without notice" or "I did not use the subscription."
- Submit the refund request and wait for Apple's response (24 to 48 hours).
- If approved, the refund will be processed back to your original payment method.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right.
- Select "Payments & subscriptions" then "Subscriptions."
- Find and select your Hampr subscription.
- Tap "Cancel subscription" if you want to prevent future charges (optional, but recommended).
- Next, go to Google Play refund request page in a browser.
- Sign in with the Google account used for the Hampr purchase.
- Find the Hampr subscription charge and tap "Request a refund."
- Choose the refund reason such as "The subscription renewed without my consent" or "The app did not work as expected."
- Submit the request and monitor your email for updates from Google.
Tips and Tricks for Getting a Hampr Refund
- Be persistent and polite; multiple polite follow-ups often help secure a refund.
- Contact support via multiple channels including email, app messaging, social media, and phone for best chances.
- Document everything: keep records of orders, receipts, communications, and proof of any issues.
- Request escalation to a supervisor or manager if your initial refund request is ignored or denied.
- Subtly mention consumer protection rights to signal seriousness and knowledge.
- Time your requests as soon as possible after service to keep the case fresh in their system.
- Use clear, concise language to describe the issue and state the refund amount or resolution you expect.
- Leverage social proof; mention that others have had similar issues to encourage quick resolution.
- Be reasonable; if appropriate, offer acceptance of partial refunds or store credits instead of full refunds.
- Stay calm and professional to avoid being dismissed or ignored by customer service.
- If purchased through app stores, follow their specific refund request procedures (Apple App Store or Google Play) using official channels for potentially faster resolution.
- Return unused Hamprs within 30 days at your own shipping cost to qualify for a refund of those items.
- Use a chargeback service as a last resort if other refund attempts fail, to help recover your funds.
Why Do People Request Refunds from Hampr
- Lost or unclaimed laundry causing service delays and customer frustration.
- Repeated missed pickups or failure to deliver laundry on schedule.
- Poor customer service including inadequate responses and lack of apologies for service failures.
- Quality issues such as strong odors on cleaned clothes or perceived inadequate cleaning.
- Service reliability concerns with orders being rolled over, leaving customers without clean clothes.
- Errors in order processing like difficulty finding customer addresses despite correct information provided.
- Cancellations or membership issues due to dissatisfaction with the overall experience.
- Refunds due to lost items with reimbursement policies outlined but limited.
Hampr Refund Script
Script
Copy
Hi Hampr Support,
I am writing to request a refund for my Hampr membership fee. Unfortunately, I have encountered a billing issue and would appreciate your assistance in resolving it. I have not placed any orders using my membership and would like to cancel it within the first 30 days to receive a refund.
Thank you for your help!
Best regards,
Hampr Refund Policy
Hampr's refund policy allows users to cancel their membership within the first 30 days for a full refund of the membership fee. However, if the service has already been utilized, no refunds can be provided. Additionally, for unused hamprs that are returned within 30 days, users can receive a refund after the returned items are received, although they must pay for the return shipping.
The Easiest Way to Get a Hampr Refund
If you’re frustrated trying to get a refund from Hampr—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
