Overview
Hiatus is an app that helps you manage your money easily. It tracks your spending and balances across all your accounts, helps you keep up with your monthly bills, and even finds all your subscriptions so you can cancel the ones you don't need. It also helps you save money by suggesting ways to spend less and offers help to negotiate better rates on big bills like phone or cable. Plus, it gives you a clear picture of your overall financial health and offers personalized advice to help you get better with money. It’s like having a smart money helper right in your pocket.
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The description is based directly on the information from the official Hiatus website which clearly lists the app's features and services in simple terms suitable for a consumer audience.
How to Get a Hiatus Refund: Step by Step
If you purchased through Hiatus Web App:
- Open the Hiatus web app or visit hiatusapp.com and log in to your account.
- Initiate contact with Hiatus support by either:
- Sending an email to support@hiatusapp.com.
- Using the in-app chat feature to start the refund request.
- In your message or chat request, clearly specify that you are requesting a refund for your subscription or membership payment.
- Emphasize if the subscription renewed without notice or if you did not use the service during the billing period to increase the chances of approval.
- Wait for a response from the Hiatus support team, who will guide you on the next steps to complete your refund.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap on your profile icon in the top right corner and select Payments & subscriptions.
- Tap on Subscriptions and locate your Hiatus subscription.
- Tap on the subscription and select Report a problem.
- Choose the option that best describes your refund request, such as "Subscription renewed without use" or "Accidental purchase."
- Provide details emphasizing same angles like subscription renewal without notice or unused account to support your refund claim.
- Submit the form and wait for Google Play's response.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top, then tap Subscriptions.
- Locate and select your Hiatus subscription.
- Tap Report a Problem to open the Apple support refund page.
- Sign in with your Apple ID, and find your Hiatus subscription purchase.
- Choose a refund reason such as "Subscription renewed without consent" or "Did not use the service."
- Submit the refund request and wait for Apple's reply.
Tips and Tricks for Getting a Hiatus Refund
- Be persistent and escalate slowly: Users reported needing several follow-ups via the app and emails to get a response.
- Request installment refunds: When full refunds are denied, negotiate to receive partial refunds in installments.
- Use clear, calm, and factual language: Explain the issue with specific amounts and dates, avoiding threats or aggression for better engagement.
- Time your refund requests: Request refunds early in the billing cycle or after a clear error to strengthen your case.
- Leverage public pressure: Posting negative app reviews or sharing your experience on social media can prompt a faster response.
- Document everything: Keep screenshots and records of all communications and charges to support your claims.
- Contact through multiple channels: Try both app messaging and direct support emails, even if initial messages go unanswered.
- Be aware of billing cycles and pro-rated charges: Understand that changes mid-cycle can cause unexpected charges, and use this knowledge to question incorrect bills.
Why Do People Request Refunds from Hiatus
- Unauthorized or continuous charges despite attempts to cancel the service.
- Being charged after cancellation requests or removal of bank information.
- Overdraft fees caused by Hiatus app debits.
- Refund attempts failing due to errors with user accounts.
- Lack of response or follow-up from the company regarding refund requests.
- Double billing or charges despite supposedly failed payments.
- Ineffective cancellation process requiring multiple emails or contact attempts.
- Poor customer service and no phone support, only contact via form.
Hiatus Refund Script
Script
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Dear Hiatus Team,
I hope this message finds you well. I am reaching out regarding a recent billing issue I encountered. It appears that I was charged unexpectedly, and I would like to request a refund for this accidental charge.
I appreciate the service you provide, but unfortunately, this charge does not align with my expectations. I would be grateful if you could process this refund at your earliest convenience. Thank you for your attention to this matter.
Best regards,
Hiatus Refund Policy
Hiatus has a refund policy that allows users to request refunds by contacting their support team via email or chat if they are using the web app. The policy generally directs users to follow the refund process outlined by the app store or reach out to their support for web-based accounts.
The Easiest Way to Get a Hiatus Refund
If you’re frustrated trying to get a refund from Hiatus—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.