Overview
Jobber is a helpful app and software designed to make life easier for service businesses like cleaners, landscapers, plumbers, and more. It helps these businesses organize everything in one place — from giving quotes and scheduling jobs to sending invoices and getting paid. It even helps businesses get found by new customers, take bookings any time of day, and stay on top of customer needs with easy communication. For customers, this means smoother, faster, and better service. Plus, it has cool AI features that make running a business smarter and easier.
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I found clear and comprehensive information about Jobber's services directly from the official getjobber.com website. The description is tailored to be simple and consumer-friendly, highlighting the main features that benefit both the service businesses and their customers in an easy-to-understand way.
How to Get a Jobber Refund: Step by Step
If you purchased through Jobber.com directly:
- Log in to your Jobber account on getjobber.com.
- Navigate to your account's billing or subscription section to review your subscription details.
- Note that Jobber's policy states there are no refunds or credits for partial months, upgrades, downgrades, or unused months with an open account.
- If you still want to request a refund, you will need to cancel your subscription to stop further billing (this will take effect at the end of the current billing cycle).
- Contact Jobber customer support via the contact options on the website, clearly stating:
- Your subscription details (plan and billing period).
- Reason for refund request, emphasizing angles such as:
- The subscription renewed without prior notice.
- The subscription was unused or underutilized.
- Any billing errors or unexpected charges.
- Be clear, concise, and polite but firm about your request.
- Wait for a response from customer support regarding your refund inquiry.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Jobber subscription in the list.
- Use the Report a Problem feature to start a refund request.
- In the request description, mention that the subscription renewed without prior notice or was unused.
- Submit the request and check your email for Apple's response.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap Subscriptions and find your Jobber subscription.
- Tap Refund or Get help to start a refund request.
- Choose a reason for the refund, such as subscription auto-renewed without notice or unused subscription.
- Submit your request and await Google's response via email.
Tips and Tricks for Getting a Jobber Refund
- Be polite but firm when requesting a refund, clearly explaining your issue without being confrontational.
- Contact support early, ideally soon after discovering the problem, to increase chances of a positive outcome.
- Use detailed and clear language about the issue you faced, including exact dates, amounts, and transaction details.
- Escalate politely by asking to speak with a manager or someone higher up if initial responses are unsatisfactory.
- Follow up persistently through multiple channels such as email, phone, and support tickets.
- Provide evidence like screenshots, emails, or receipts supporting your refund claim.
- Leverage online forums and mention that you will share your experience publicly if the refund is not handled fairly (without sounding threatening).
- Request partial refunds if full refunds are denied, as this can sometimes be more acceptable to the company.
- Time your request strategically, such as during business hours or at the end of a billing cycle.
- Be patient but clear on deadlines for when you expect a response or resolution.
- Check if any intermediary like a payment processor can help reverse or dispute the charge if the company is uncooperative.
Why Do People Request Refunds from Jobber
- Credit not processed: Client claims entitlement to full or partial refund due to returned product, unused service, canceled or unfulfilled transaction without refund or credit.
- Duplicate charge: Client claims multiple charges for the same product or service.
- Fraudulent payment: Client claims they did not authorize the payment.
- General dispute: Uncategorized dispute; requires contacting client for details.
- Product not received: Client claims non-delivery of products or services.
- Product unacceptable: Client claims product was defective, damaged, or misrepresented.
- Subscription canceled: Client claims continued charges after subscription cancellation.
Jobber Refund Script
Script
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Dear Jobber Customer Support,
I hope this message finds you well. I am writing to request a refund for a recent charge to my account that I believe was issued in error. I have been facing billing issues that led to an accidental charge, and I would appreciate your assistance in resolving this matter.
Thank you for your attention to this issue, and I look forward to your prompt response regarding the refund process.
Best regards,
[Your Name]
Jobber Refund Policy
Jobber's refund policy allows users to issue partial refunds for invoices or deposits, giving flexibility in choosing the exact refund amount, including tips. Refunds can take 5-10 business days to process, and requests for refunds related to subscriptions must be submitted through the respective app store if applicable.
The Easiest Way to Get a Jobber Refund
If you’re frustrated trying to get a refund from Jobber—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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