Overview
Just at test-iq.org offers an online IQ test called the BMI™ Certified IQ Test. The test is made up of 20 questions and is designed to check your cognitive skills and give you an IQ score. After taking the test, you get an IQ Certificate and a detailed Performance Report that tells you your intellectual strengths and weaknesses. There's a free demo result, but to get the full certified test results you might need to pay depending on the package. The whole process is simple: you get ready, take the test, and then get your results and reports.
Difficulty
12345678910
Easy Medium Very Hard
The information is directly from the official test-iq.org main page which clearly describes the main service offered and how the test works in simple steps.
How to Get a Just Refund: Step by Step
If you purchased through test-iq.org (direct website):
- Gather your purchase information: Have your subscription details, payment method, and receipt or invoice ready.
- Cancel the subscription to stop future payments: You can cancel by either:
- Emailing support at support@test-iq.org.
- Visiting bmipay.org and following the cancellation instructions.
- Send a refund request email to support@test-iq.org: In your email:
- Mention that the subscription renewed without your notice.
- Emphasize if you did not use the account during the renewed period.
- Request a refund for the renewed subscription charge.
- Wait for their response and processing: Refund responses may take some time; they typically process cancellations within 72 hours.
Email
The email is not available.
Tips and Tricks for Getting a Just Refund
- Use firm but polite language when emailing support@test-iq.org to request cancellation and refund.
- Cancel your subscription early—ideally a day before the trial ends to avoid unexpected charges.
- Email cancellation requests clearly, stating you want to cancel without requesting a refund initially to avoid confrontation.
- Follow up with a refund request explaining the subscription renewed without your notice and that you did not use the service during the renewed period.
- Dispute charges promptly with your credit card company as soon as you notice unauthorized fees.
- Keep all correspondence and evidence such as emails, cancellation confirmations, and screenshots.
- Insist on cancellation confirmation and save any cancellation pages or confirmation emails.
- Use virtual credit cards or services like Privacy.com to prevent recurring charges in future transactions.
- Escalate complaints publicly on forums like Reddit and Trustpilot to pressure the company.
- Report charges to your bank and consider requesting a new card to block further billing.
- File complaints with consumer protection agencies if needed to add official pressure.
- Be patient but persistent as cancellations may take time (up to 72 hours) and refunds may require multiple communications.
- Consider using subscription cancellation services (e.g., Rocket Money) if available to ensure the subscription does not renew again.
Why Do People Request Refunds from Just
- Hidden subscription charges: Customers report being charged without clear notification, especially for subscriptions costing around 47-49 euros after a small initial fee.
- Unclear trial period terms: Several users mention a 48-hour trial period that is not clearly disclosed, leading to unexpected subscription charges.
- Unawareness of subscription activation: Many users state they were unaware that a free or low-cost test would automatically convert into a paid subscription.
- Deceptive billing practices: Complaints include feeling misled by the site’s billing and subscription terms, describing the service as a scam.
- Difficulty in canceling subscriptions: Users report trouble closing accounts or canceling subscriptions, resulting in continued billing despite cancellation attempts.
- Delayed refunds requiring complaints: Customers often have to complain or actively contact customer service multiple times before receiving a refund.
- Automatic subscription renewals: Users are charged for subscription renewals they were not clearly informed about or did not intend to continue.
Just Refund Script
Script
Copy
Hello,
I hope this message finds you well. I'm writing to request a refund for a recent charge that was applied to my account accidentally. I believe this was a billing issue, and I was not expecting this charge. I would greatly appreciate it if you could look into this matter and initiate the refund process at your earliest convenience.
Thank you for your assistance!
Best regards,
Just Refund Policy
Test-iq.org allows users to cancel their subscription at any time, with attempts to process cancellation requests within 72 hours. However, fees accrued before cancellation may still be collected, and subscriptions remain active until the end of the current billing period. They reserve the right to revise refund policies with prior notice.
The Easiest Way to Get a Just Refund
If you’re frustrated trying to get a refund from Just—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
