Overview
Kencko is a company that helps people eat more fruits and veggies in a simple and convenient way. They make tasty drinks and snacks from real, organic fruits and vegetables using a special freeze-drying method that keeps all the nutrients and lets the food last longer without spoiling. Their products are easy to take on the go and help reduce food waste. Kencko also cares about the planet by using compostable packaging and offsetting shipping emissions. They want to make it easier for busy people to enjoy healthy, plant-based foods and support a healthier lifestyle for both people and the environment.
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The information comes directly from Kencko's about us page, which clearly explains their mission, product process, environmental efforts, and target audience in straightforward language suitable for consumers.
How to Get a Kencko Refund: Step by Step
If you purchased through Kencko.com membership or subscription directly:
- Email Kencko's Member Experience team at ask@kencko.com within 28 days of receiving your first order.
- In your email, clearly state that you want a full refund under their Happiness Guarantee because the product or subscription wasn’t right for you.
- Include your order details and explain which product(s) you tried and didn’t love.
- Wait for a response from the Member Experience team to handle your refund request.
- If you have a subscription, you can optionally cancel it by logging into your Kencko account dashboard and hitting ‘cancel subscription’ to stop further renewals, but this is not required for the refund request.
Tips and Tricks for Getting a Kencko Refund
- Request refund within 28 days of receiving your first order for the best chance of success.
- Email Kencko's Member Experience team at ask@kencko.com using polite but firm language stating you want a full refund under the Happiness Guarantee.
- Include order details and specific product issues like clumping, bad taste, or unexpected recurring charges as reasons for your refund request.
- Escalate politely by asking to speak to a manager or higher authority if your initial request is declined.
- Mention willingness to dispute the charge through PayPal or credit card chargebacks as leverage but only if necessary.
- Request full refunds rather than partial refunds to improve your chances.
- Contact through multiple channels such as email, social media, and website contact forms to increase the likelihood of being noticed.
- Be polite but firm in all communications; aggressive or rude behavior is less effective.
- Timing your request shortly after receiving the product (within a few days) improves success rates.
- Break up clumps manually and mention this effort to support your claim of product texture issues.
- Unopened product returns addressed differently; some users returned unopened bottles to Walmart or original sellers for refunds.
- Subscription cancellation is optional when requesting a refund; focus first on the refund request itself.
Why Do People Request Refunds from Kencko
- Unexpected recurring charges causing dissatisfaction and feelings of being misled.
- Product quality issues, such as smoothies hardening prematurely and not staying fresh as claimed.
- Poor customer service with delayed or no responses after multiple contact attempts.
- Subscription management difficulties, including unwanted auto-renewals and complicated cancellation processes.
- Seasonal consumption preferences leading to customers wanting to pause or cancel during off-peak smoothie seasons.
- Product not matching expectations based on marketing claims about freshness and usability duration.
Kencko Refund Script
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Hello Kencko Team,
I hope this message finds you well. I'm writing to request a refund for a recent charge on my account. Unfortunately, I wasn't satisfied with my order and would like to initiate the refund process. If possible, I would appreciate your assistance in this matter.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
Kencko Refund Policy
Kencko does not accept returns on orders that have already left their fulfillment center, and they do not issue refunds if the customer changes their mind prior to receiving the order. However, they offer a "Happiness Guarantee," allowing refunds if the customer is not satisfied with the smoothies after trying them.
The Easiest Way to Get a Kencko Refund
If you’re frustrated trying to get a refund from Kencko—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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