Overview
Kerri Rosenthal offers a bright and colorful collection of cool artwork, clothing, and home accessories that anyone can enjoy. They have original paintings, art prints, and even painted surfboards. You can shop for comfy and stylish clothes like sweaters, tops, jackets, pants, and dresses. For accessories, they have hats, totes, scarves, jewelry, and even perfumes. For home, you can get blankets, pillows, wallpaper, candles, and unique furniture like the Romeo Chair. They also do custom art commissions, wholesale, trade, and interior design. It's like a fun one-stop shop for art and style, with a friendly vibe and lots of unique things to brighten up your life.
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I found detailed information directly from the official website's homepage that clearly explains the variety of products and services Kerri Rosenthal offers. The description uses simple language and covers art, clothing, accessories, home décor, and related services, perfectly fitting the target consumer audience without business jargon.
How to Get a Kerri Rosenthal Refund: Step by Step
If you purchased through the Kerri Rosenthal website (kerrirosenthal.com):
- Email customerservice@kerrirosenthal.com to request a return authorization number (RA) and a return shipping label.
- Send the email within 14 days of order delivery for the refund to be valid.
- Once you receive the RA number and shipping label, ship the item(s) back within 7 days to ensure the return is accepted.
- Make sure the returned items have their hang tags, are in original condition, and unworn.
- Ship returns to:
- Kerri Rosenthal
- Return Dept.
- 1276 Post Rd East
- Westport, CT 06880
- Wait up to 14 days for the warehouse to process the return once delivered.
- Approved refunds will take about 2-7 business days to appear on your payment method.
- Note: Sales, custom items, and final sale items are not refundable. International orders are final sale.
- Use the refund request email to emphasize if the subscription or membership was renewed without notice or if the account was unused to increase chances of approval.
Tips and Tricks for Getting a Kerri Rosenthal Refund
- Be prompt: Initiate your refund request as soon as possible; delays reduce chances significantly.
- Be polite but firm: Use courteous language while clearly stating your dissatisfaction and refund request.
- Use detailed descriptions: Provide specific reasons and details about the issue with the product.
- Document everything: Keep records of all communications, receipts, and photos to support your claim.
- Escalate if needed: If initial customer service is unhelpful, ask to speak to a supervisor or higher-level manager.
- Ask for store credit as an alternative: Sometimes they are more willing to offer store credit than refunds; you can negotiate from there.
- Leverage timing: Try contacting them during weekdays and regular business hours for faster and more attentive responses.
- Mention return policies clearly: Reference their stated return windows and policies, but don't rely solely on them since you want to go beyond official policies.
- Politely remind them of good customer service: Highlight your loyalty or desire to continue business if your issue is resolved promptly.
- Use public platforms cautiously: Mentioning your intention to share your experience on social media or forums can sometimes motivate a faster resolution, but always remain professional.
Why Do People Request Refunds from Kerri Rosenthal
- Not perfectly satisfied with the purchase, leading to a desire for a refund.
- Ordered item arrived damaged and reported within 24 hours of receipt, leading to a return request (refunds for damaged artwork are not issued, but replacements are sent).
- Items returned within 14 days of delivery or purchase for a refund, as per return policy.
- Items returned after 14 days but within 30 days may only be eligible for store credit, not a refund.
- Returned items without original condition, hang tags, or packaging might be rejected from refund.
- Items purchased with a sale discount code are subject to a restocking fee when returned.
- People wanting to return full-priced apparel or Blocks of Love within the timeframe (14 days) for refunds or store credit.
- Requests for return authorization and compliance with return policies are necessary to get a refund.
- Final sale items like art, surfboards, pillows, fabric, wallpaper, furniture, and jewelry are generally non-refundable.
- International orders are final sale and not eligible for refund.
Kerri Rosenthal Refund Script
Script
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Dear Kerri Rosenthal Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue associated with my recent order. I noticed an unexpected charge on my account that I did not authorize, and I am quite dissatisfied with this experience.
I kindly request a refund for this accidental charge as soon as possible. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Kerri Rosenthal Refund Policy
Kerri Rosenthal's refund policy states that online orders can be returned within 14 days of receipt for a full refund or up to 30 days for store credit, with a $10 restocking fee applied. Final sale items, including custom-made products and specific categories like art and jewelry, are not eligible for refunds or exchanges.
The Easiest Way to Get a Kerri Rosenthal Refund
If you’re frustrated trying to get a refund from Kerri Rosenthal—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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