Overview
LaunchPass helps you create and manage private paid chat communities on popular platforms like Discord, Telegram, and Slack. It makes it simple to charge people monthly, yearly, or once to join your group. The service handles everything automatically, like inviting new members, processing payments safely through Stripe, and managing subscriptions. You can set up different membership tiers, offer free trials, and even customize invitation pages. LaunchPass also includes cool features like voice and video chat, file sharing, and tools to keep your community organized. It's great for content creators, podcasters, and anyone who wants to build a paid community easily, with helpful support available around the clock.
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The description is based on detailed, up-to-date information directly from LaunchPass's official website, including their features, pricing, and target users, presented in straightforward language suitable for a consumer.
How to Get a LaunchPass Refund: Step by Step
If you purchased through LaunchPass (Stripe Billing):
- Log in to your LaunchPass account at launchpass.com.
- Navigate to the Activity menu on your LaunchPass dashboard.
- Locate the member account or subscription charge you want to refund.
- Click on the Issue Refund button next to the relevant transaction.
- Inform the member that the refund may take 5 to 10 business days to appear on their account.
- If additional assistance is needed, the refund is processed through Stripe, so it may help to mention the subscription was renewed without notice or that the account was unused to strengthen your refund request.
Site
The site is not available.
Tips and Tricks for Getting a LaunchPass Refund
- Be polite and clear: Use respectful language and clearly state your refund request.
- Act quickly: Request refunds as soon as possible after the charge or subscription start.
- Email support directly: Send a thorough email explaining your case.
- Provide proof: Include screenshots or transaction IDs to support your claim.
- Use escalation: If initial contact fails, ask to escalate to a manager or higher-level support agent.
- Explain reasons effectively: Articulate reasons such as accidental charge, dissatisfaction, or service issues.
- Leverage community leverage: Mention others have received refunds and you want to follow the same process.
- Mention cancellation attempts: Emphasize if cancellation was attempted but you were still charged.
- Be persistent but patient: Follow up gently if no response within a reasonable time.
- Timing matters: Weekdays during business hours yield quicker replies and better results.
Why Do People Request Refunds from LaunchPass
- Subscription cancellations not applied immediately, leading to unexpected charges for another billing cycle.
- Refunds require authorization from group owners, and LaunchPass itself cannot process refunds directly.
- Charges after subscription cancellation attempts due to system delays or errors.
- Difficulties in canceling subscriptions due to errors or ineffective support response.
- Unrecognized or disputed charges leading to refund requests or chargebacks.
- Poor customer service experience when trying to resolve billing or refund issues.
- Automatic subscription renewals even after user intent to cancel.
- Chargebacks initiated when customers claim fraud or dissatisfaction with services or charges.
LaunchPass Refund Script
Script
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Hello LaunchPass Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently with my account. I noticed an accidental charge that I did not intend to authorize. I would appreciate your assistance in reviewing this matter and processing a refund at your earliest convenience.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
LaunchPass Refund Policy
LaunchPass does not directly handle refunds for subscriptions as each group operates with its own refund policy. Subscribers can request refunds from group owners rather than LaunchPass itself. Refund requests are subject to the specific terms and conditions of the individual groups, and thus are not guaranteed.
The Easiest Way to Get a LaunchPass Refund
If you’re frustrated trying to get a refund from LaunchPass—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.