Overview
LAZ Parking is a company that provides convenient and affordable parking options across the U.S. Whether you're looking for hourly or monthly parking, they offer safe and easy-to-use parking garages in many major cities. You can even reserve your parking spot online before you go. They serve many places like airports, events, universities, hospitals, and office buildings, making it easy to find parking wherever you need it. Basically, if you need a spot to park without hassle, LAZ Parking is a go-to choice.
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The description is based on multiple pieces of information directly from LAZ Parking's website that highlight their main consumer services such as hourly and monthly parking, online reservation, and coverage in major U.S. cities including airports and events. The language is simplified to be friendly and easy to understand for consumers.
How to Get a LAZ Parking Refund: Step by Step
If you purchased through LAZ Parking direct subscription:
- Locate your monthly invoice for your subscription; find the location manager's email address listed on it.
- Prepare an email to the location manager. Make sure to include your full name, account number, and location number in the message.
- Include a 30-day written advance notice of your request to cancel and refund your subscription, as this notice period is mandatory.
- Return your parking card in good working condition to LAZ Parking; this is required to be eligible for any card deposit refund.
- Ensure that your parking account is fully paid and current before requesting a refund.
- Mention in your communication that the refund is requested following the cancellation policy of the location and request confirmation of refund processing.
- Refunds will be processed within 2-6 weeks after the parking card is returned.
Tips and Tricks for Getting a LAZ Parking Refund
- Contact customer service promptly, ideally during business hours midweek to avoid long waits and increase chances of quick resolution.
- Be polite but firm in all communications; emphasize misunderstanding or lack of clear information rather than accusing the company.
- Reference specific charges and request a clear explanation or itemized bill as a tactic to encourage review and possible refund.
- Use email or written contact methods to create a record and include details such as dates, times, payment method, and rate information seen.
- If initial reps are unhelpful, escalate to supervisors or managers by requesting their direct contact information.
- Mention intent to dispute charges with credit card company or file complaints with BBB or consumer protection agencies if reasonable refund attempts fail.
- File a formal complaint on BBB and follow up regularly to push for resolution as LAZ Parking responds to these platforms.
- Avoid canceling contracts without giving required notice if contracted, or negotiate partial refunds if full refund is denied.
- Time requests strategically such as soon after the charge or during off-peak customer service times for better attention.
- Highlight any failure by LAZ Parking to disclose fees or allow easy extensions as justification for refund.
Why Do People Request Refunds from LAZ Parking
- Overcharge incidents due to license plate misreading by cameras causing misidentification and linking to previous tickets.
- Incorrect parking fees charged, such as a $20 fee despite exiting within the grace period.
- Double charging for parking through a hotel and again at the garage due to access issues.
- Refund denial when names on parking receipt and hotel booking do not match, even if the reservation is related.
- Failure to provide proper cancellation notice as required by a 30-day notice contract clause.
- Booking cancellations made less than 24 hours before reservation start; refunds are only allowed if cancelled more than 24 hours before.
- Non-refundable charges for postponed events, partial performances, or venue/time/date changes.
- Not presenting parking pass to the licensor results in no refund for the online payment.
LAZ Parking Refund Script
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Dear LAZ Parking Customer Service,
I hope this message finds you well. I'm reaching out regarding a recent billing issue I encountered with my parking charge. I noticed an accidental charge on my account that doesn’t reflect my usage. I am disappointed, as I was expecting a seamless experience based on your service reputation.
Could you please assist me in processing a refund for this charge? Your prompt attention to this matter would be greatly appreciated.
Thank you for your help!
Best regards,
LAZ Parking Refund Policy
LAZ Parking's refund policy states that refunds are generally not provided for parking except in specific circumstances. Card deposits can be refunded upon termination of service, but only if the parking card is returned and the account is paid in full. Credit is only issued for returned cards and must be done by the 15th of the month for half a month credit, with a 30-day written notice required for any cancellation.
The Easiest Way to Get a LAZ Parking Refund
If you’re frustrated trying to get a refund from LAZ Parking—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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