Overview
Level Credit helps you build your credit score by reporting your everyday payments like rent, cell phone, and utility bills (electric, water, gas) to the credit bureaus. You connect your bank account securely, and the company tracks these payments automatically, then adds them as new accounts to your credit profile. This way, you can improve your credit score without taking on new debt like loans or credit cards. They also offer credit monitoring, identity theft insurance, and the option to add up to 2 years of past payments for a fee. There's a small monthly subscription to keep the service running and report your ongoing payments to the major credit bureaus.
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The information comes directly from Level Credit's official site, describing their main service clearly and in simple terms suitable for consumers.
How to Get a Level Credit Refund: Step by Step
If you purchased through LevelCredit direct subscription:
- Log into your LevelCredit account at levelcredit.com.
- Go to Settings and then click on Subscription.
- Click the link that says Cancel subscription to cancel the recurring membership.
- After cancellation, from your dashboard's Reporting Tab, close all your obligations by clicking the arrow to the far right of the obligation name, then click the three dots and select Mark as closed. Follow the prompts to close properly.
- Contact Level Credit customer support by phone for refund requests at +1 838-428-3842, +1 524-818-3305, or +1 313-654-3103.
- When requesting a refund, emphasize that you cancelled the subscription promptly and are seeking a refund for the recurring charge.
- Be clear that the subscription was not used after cancellation if applicable to strengthen your refund request.
Tips and Tricks for Getting a Level Credit Refund
- Be polite but persistent when communicating with Level Credit customer support.
- Document all communications and payment receipts to have evidence of your interactions.
- Request escalation to a manager if initial customer support reps are unhelpful.
- Use clear, factual language stating your case with dates and amounts.
- Contact customer support during business hours for better chances of response.
- Emphasize subscription renewal without notice or dissatisfaction with the service as key reasons for your refund request.
- Consider leveraging social media to prompt action from the company.
- Know your payment method rights and consider disputing charges through your bank or credit card if refunds are refused.
- Ask for account credit if a cash refund is not possible.
- Be clear about your desired refund outcome whether full, partial, or cancellation.
- Mark obligations as closed in the Reporting Tab to avoid negative credit reporting if canceling.
- Cancel subscription via Settings > Subscription on levelcredit.com before requesting refund.
- Use a refund request script that politely states the billing issue and requests a refund.
Why Do People Request Refunds from Level Credit
- Dissatisfaction with subscription service such as credit monitoring.
- Failure of LevelCredit to deliver the agreed service.
- Credit score not improving (satisfaction guarantee cannot be claimed for this).
- Issues with rent payment reporting where insufficient payments were reported, leading to deletion of the tradeline on the credit report.
Level Credit Refund Script
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Hello Level Credit Team,
I am writing to bring to your attention a billing issue I recently encountered. I noticed an unexpected charge on my account, and I believe it may have been an error. I would like to request a refund for this charge as I am dissatisfied with this billing experience.
Thank you for your assistance in resolving this matter promptly. I appreciate your help.
Best regards,
Level Credit Refund Policy
Level Credit offers a full refund for subscription services if the customer is not satisfied, but this satisfaction guarantee does not apply if a customer's credit score does not improve. Refunds may also be issued if Level Credit fails to deliver the agreed-upon services. In cases related to rent payment reporting, refunds depend on whether a sufficient number of payments have been reported to establish a tradeline.
The Easiest Way to Get a Level Credit Refund
If you’re frustrated trying to get a refund from Level Credit—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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