Overview
LinkedIn is like a big online professional community where you can create a profile that shows your work experience, skills, and education. It helps you find jobs or internships, connect with people you know or want to know professionally, and learn new skills to improve your career. You can join groups, attend or create professional events, follow companies or topics that interest you, and share posts, articles, photos, or videos related to work. LinkedIn is easy to use on your computer or phone, and while you can use it for free, there are optional paid features that give you more tools for job hunting, learning, or business networking.
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The information was directly sourced from LinkedIn's official help page which clearly explains LinkedIn's main services in simple terms aimed at consumers, aligning with the request for a friendly, easy-to-understand description.
How to Get a LinkedIn Refund: Step by Step
If you purchased through LinkedIn.com:
- Go to LinkedIn and log into your account.
- Click the "Me" icon at the top of your LinkedIn homepage.
- Select "Premium features" from the dropdown menu to access the My Premium page.
- If you haven’t already, cancel your Premium subscription following these steps:
- On desktop, click "Subscription details" on the left pane, then "Purchases," select your active subscription, and click "Cancel subscription" under Actions. Confirm the cancellation.
- On mobile, tap your profile photo, then "Premium features," tap "Manage your subscription," then "Cancel subscription" and follow prompts to complete cancellation.
- Within 7 days of the billing date, contact LinkedIn Customer Support to request your refund:
- Go to the LinkedIn Help Center at the bottom of the LinkedIn Help homepage and click "Start chat" to access live chat (available only in English).
- Explain your refund request clearly. Mention if the subscription renewed without notice or if you did not use the Premium features during the billing period.
- Only the account admin who subscribed can request the refund.
- Wait for LinkedIn support to respond and process your refund if eligible.
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Tips and Tricks for Getting a LinkedIn Refund
- Use the customer service chatbox and type "can I speak to a human" to get redirected to a human representative.
- Clearly explain your problem in simple terms, emphasize it was a mistake or accidental charge to increase chances of a refund.
- Ask directly for a refund once connected to a human, as some users report immediate refunds after this step.
- Raise an account review request using LinkedIn's "Request account review" button repeatedly if initially rejected until approved for a refund.
- Act quickly after being charged, and mention you were unaware or forgot to cancel the free trial before renewal.
- Describe the charge as a mistake or unintended to appeal to customer service's goodwill.
- Try escalating by asking to speak to a supervisor if initial representatives are unhelpful.
- Consider filing a chargeback with your bank or payment provider if LinkedIn support is unresponsive or denies refund.
- Note that refunds are not available for Android purchases via Google Play Store; contact LinkedIn support separately for refunds in this case.
- Persistence pays off: multiple attempts through chat or account review can lead to success even though refund policies are strict.
Why Do People Request Refunds from LinkedIn
- Accidental charges after free trial expiration, where users forget to cancel before the trial ends and are charged unexpectedly.
- Lack of notification about the end of free trials and automatic subscription renewals.
- Not using the Premium service after being charged and seeking refunds for unused service.
- Restriction or suspension of account due to flagged activity or policy violations which lead users to request refunds.
- Charges despite cancellation of subscription, where users claim they canceled but were still charged.
- Poor customer support or refund process transparency, causing frustration with how refunds are handled or denied.
- Billing errors or unrecognized charges appearing on users' accounts.
- Jurisdictional refund requests where users from certain regions invoke local consumer rights for refunds.
LinkedIn Refund Script
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Hello LinkedIn Support,
I hope this message finds you well. I am writing to request a refund for a recent billing issue regarding my LinkedIn Premium subscription. I believe I was charged in error, and I have not utilized the subscription features since the charge was applied.
I would appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter.
Best regards,
LinkedIn Refund Policy
LinkedIn's refund policy states that payments are generally non-refundable, including Premium subscriptions and pay-per-action products. However, individual LinkedIn Learning courses come with a 30-day refund guarantee, and EU citizens can request a full refund within 14 days of starting a subscription.
The Easiest Way to Get a LinkedIn Refund
If you’re frustrated trying to get a refund from LinkedIn—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.