Overview
MadMuscles is a service that helps you get fit and healthy with personalized workout plans and meal plans. They offer a subscription that gives you access to customized workouts, meal plans based on the Mediterranean diet, and tools to track your progress like weight and calories burned. The meal plans focus on balanced, healthy eating with lots of veggies, fruits, and good fats, and they can be adjusted for special diets like vegan or vegetarian. You also get access to a workout library, habit-building tools, challenges to motivate you, and 24/7 support through their app. It's like having a personal coach for both exercise and nutrition right on your phone.
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Information was gathered directly from MadMuscles official support pages describing their subscription services, meal plans, and workout plans tailored for users. The language is consumer-friendly and clearly outlines the main services offered.
How to Get a Mad Muscles Refund: Step by Step
If you purchased through MadMuscles direct billing:
- Cancel your subscription on madmuscles.com before requesting a refund.
- Contact MadMuscles Support via email or their support contact form.
- Provide the precise reason for the refund request and detailed feedback about your experience with the service.
- Submit your refund request to the MadMuscles Billing Team for review.
- Wait for confirmation from the Billing Team whether your refund request has been approved.
If you purchased through Apple App Store:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID used to purchase the subscription.
- Click "I'd like to" and choose "Request a refund" from the dropdown menu.
- Select the reason why you want a refund, such as "subscription renewed without notice," and click Next.
- Choose the MadMuscles app subscription or related charge from the list.
- Submit the refund request and wait 24 to 48 hours for an update.
- If approved, the refund will be processed to your original payment method.
If you purchased through Google Play Store:
- Go to play.google.com in a web browser.
- Click your Profile picture at the top right.
- Select "Payments & subscriptions" then "Budget & order history."
- Find the MadMuscles subscription purchase in the list.
- Click "Report a problem" next to the order.
- Select the option that best describes your situation, for example, "I want to request a refund."
- Complete the refund request form and submit it.
- Expect a decision typically within one day, up to four days.
- If you have issues or the request is beyond 48 hours from purchase, consider contacting MadMuscles support or the app developer.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Mad Muscles Refund
- Immediately contact your bank or credit card issuer to dispute charges if Mad Muscles refuses direct refunds.
- Document all communication with the company, including emails demanding refunds or cancellations.
- Be persistent with customer support emails, even if the responses are automated or dismissive.
- Provide evidence of unused service or cancellation confirmation if you were still charged.
- Avoid relying on the official refund button as it may be removed; use direct emails like support@madmuscles.com instead.
- Be aware of the 14-day continuous usage requirement mentioned by some users, which is often used as a refund denial excuse.
- Escalate by complaining to your bank if the company ignores refund requests or cancelations.
- Act quickly after noticing unauthorized or unexpected charges to increase chances of getting a refund through financial institutions.
- Prepare for a prolonged dispute process as users report spending hours on phone and emails to resolve issues.
- Stay firm and avoid being swayed by offers of free service extensions if your goal is a refund.
Why Do People Request Refunds from Mad Muscles
- Unauthorized or unexpected charges such as charging without consent or charging extra for extras not ordered.
- Subscription cancellation ignored, with customers still being charged after they cancel.
- Refusal to refund after cancellation or dispute.
- Overcharging or being charged multiple times for the same subscription or trial.
- Misleading or deceptive subscription and payment practices.
- Poor service or product quality leading to dissatisfaction.
- Forgetting to cancel subscription mistakenly and getting charged.
- Not using the service after subscribing and wanting a refund.
- Unresponsiveness of customer service and refund processing issues.
Mad Muscles Refund Script
Script
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Dear Mad Muscles Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue that has occurred with my account. I noticed an unexpected charge on my statement that I believe to be an error or an accidental charge.
Given this situation, I kindly request a refund for the amount charged. I appreciate your assistance in resolving this matter promptly, as I have always valued my experience with your service.
Thank you for your understanding, and I look forward to your quick response.
Best regards,
Mad Muscles Refund Policy
Mad Muscles' refund policy states that all purchases are generally non-refundable and non-exchangeable unless stated otherwise or required by applicable law. Customers wishing to request a refund must contact support within 30 days of their initial purchase and should have adhered to the plan for at least 14 consecutive days, providing supporting evidence for their request.
The Easiest Way to Get a Mad Muscles Refund
If you’re frustrated trying to get a refund from Mad Muscles—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.