Overview
Madrid Skateboards is a company that focuses on making and supporting skateboarding for everyone. They offer a variety of high-quality skateboards, including street boards, longboards, and custom boards that they press and shape themselves. Besides skateboards, they also have skateboarding gear like tees and special limited edition reissue boards. Madrid Skateboards is really about supporting skateboarders and growing the skateboarding community with fun events like video premieres and trick contests.
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The official Madrid Skateboards website provides clear information about their product categories, custom boards, and community events. The language is simple and direct, focusing on skateboarders and the skateboarding culture, making this a reliable and accurate summary to share with consumers.
How to Get a madridskateboards Refund: Step by Step
If you purchased through madridskateboards.com direct billing:
- Email customer service at info@madridskateboards.com with your order number and a clear request for refund of the membership or subscription charge.
- Include a detailed reason such as "The subscription was renewed without notice" or "I did not use the membership service," as these phrases increase refund success likelihood.
- Wait for a response from customer service; they may ask for more information or confirmation of account details.
- If no reply within 3 business days, follow up by phone at either +1 501-823-5632 or +1 781-365-2105 to speak directly with support and reiterate your refund request.
- Provide any additional proof or explanations
Tips and Tricks for Getting a madridskateboards Refund
- Send a clear and detailed refund request email including your order number and specific reasons like "defective," "not as described," or "damaged on arrival" to info@madridskateboards.com.
- Be polite and professional in communications, avoiding aggressive or threatening language.
- Contact customer service quickly after receiving the product if unhappy or if it's defective to improve chances of success.
- Follow up within 3 business days if no response via phone calls to +1 501-823-5632 or +1 781-365-2105.
- Keep detailed records of all communications such as emails, messages, and call logs.
- Request specific resolutions like a full refund, partial refund, or replacement, clearly stating what you want.
- If initial support is unhelpful, politely escalate by asking to speak with a supervisor or higher-level support.
- Posting calmly on forums or Reddit about your issue can sometimes prompt quicker company action.
- Contact customer service during business hours for better and faster responses.
- Avoid using aggressive tones or threats as it lowers your chances of success.
- Know the return windows: returns within 30 days if unused are accepted; after 30 days, expect a 20% restocking fee; no returns after 60 days.
Why Do People Request Refunds from madridskateboards
- Product defects or non-functionality: People request refunds when the skateboard or accessory is defective or does not work as expected.
- Wrong size or product ordered: Customers sometimes order the wrong size or product and seek refunds or exchanges.
- Products never received: Orders that never arrive prompt refund requests due to non-delivery.
- Unresponsive or poor customer service: Refunds are sought when customer service is unhelpful or does not respond timely to issues.
- Returns of unused products: Refunds are requested for returns of unused products within the return policy timeframe.
- Change of mind or dissatisfaction: Some customers request refunds simply because they are dissatisfied or changed their mind, given the return policies.
- Late or unexpected fees or taxes: Some refund requests arise from issues related to unexpected fees or taxes charged after ordering.
- Products returned after return period: Requests for refunds sometimes follow attempts to return products after the allowed return period, though these may be subject to restocking fees or rejection.
madridskateboards Refund Script
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Dear Madrid Skateboards Team,
I hope this message finds you well. I am writing to address a billing issue related to my recent order. Unfortunately, I noticed an accidental charge that I did not authorize. After reviewing the terms of your return policy, I understand that customers can return items for a full refund within 30 days if they are not satisfied. Therefore, I kindly request a refund for this charge. Please let me know the steps I need to take to process this request. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
madridskateboards Refund Policy
Madrid Skateboards does not offer cash refunds, but customers can initiate a return by emailing customer service within 30 days of purchase, provided the products are unused. Returns after 30 days will incur a 20% restocking fee, and no returns will be accepted after 60 days from the original purchase date.
The Easiest Way to Get a madridskateboards Refund
If you’re frustrated trying to get a refund from madridskateboards—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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