Overview
MeasureSquare offers easy-to-use software and tools mainly for flooring and stone/tile projects. They provide a desktop program for measuring and estimating different flooring types like carpet, tile, and hardwood. They also have a mobile app for measuring and quoting on-site quickly. For more complex jobs, they provide specialized software for stone and tile work with features like layout design and 3D visualization. They offer a web platform for managing bids, sales, and projects all in one place to help teams work better together. Additionally, they provide cloud-based collaboration, free toolsets, and support for various trades beyond flooring. They also offer resources like tutorials and classes to help users get the most out of their software.
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The information is gathered directly from MeasureSquare's official website where the services are clearly described in simple terms suitable for consumers. It covers the main products and platforms offered including desktop software, mobile app, CRM platform, and cloud services, which collectively support measuring, estimating, project management, and collaboration in flooring and stone/tile projects.
How to Get a measuresquare Refund: Step by Step
If you purchased through MeasureSquare Cloud:
- Log in to your MeasureSquare account.
- Contact MeasureSquare support by calling 1-626-683-9188, then press 2 to reach billing or customer service.
- Request a refund for your subscription payment.
- Mention that the subscription renewed without notice or that you were dissatisfied with the service to increase chances of approval.
- If necessary, cancel your subscription during this contact to prevent future billing.
- Wait for a confirmation email from MeasureSquare support confirming your refund request has been processed.
Tips and Tricks for Getting a measuresquare Refund
- Be polite but firm in all communications to maintain professionalism and encourage cooperation.
- Document everything: Save all emails, receipts, and transaction details as proof.
- Contact support early and immediately explain the issue clearly and concisely.
- Use clear and specific language about the problem and desired outcome, avoiding vague complaints.
- Follow up persistently if no response within a few days but remain courteous.
- Escalate the issue by requesting to speak with supervisors or higher management if initial support is unhelpful.
- Time your requests appropriately, avoiding weekends or holidays when response times may be slower.
- Use social proof by subtly referencing that you have seen similar refund requests resolved favorably for other customers, implying precedent.
- Leverage chargeback or dispute options with your payment provider as a last resort if the company refuses to refund.
- Be patient but persistent; sometimes refunds take multiple interactions and some processing delay.
Why Do People Request Refunds from measuresquare
- Subscription renewed without notice
- Dissatisfaction with the service
- Unexpected or mistaken charges causing dissatisfaction
- Lack of adequate training and support for users
- Software usability issues such as non-user-friendly worksheets and difficult product choices
- Frequent software updates causing inconvenience, like creating new folders and losing work
- Multiple steps required for simple actions, leading to inefficiency
- Preference for deleting and starting over in case of mistakes instead of fixing errors
- Use of unsupported versions despite paying for updates
measuresquare Refund Script
Script
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Dear Measuresquare Support,
I hope this message finds you well. I am writing to discuss an issue related to my recent billing statement. I noticed an unexpected charge that I believe may have been a mistake. I did not intend to incur this cost, and it has caused some dissatisfaction with my account experience.
I kindly request that you review this charge and consider processing a refund. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your help!
Best regards,
measuresquare Refund Policy
MeasureSquare's refund policy states that for monthly subscriptions, there is no fee to cancel, but services will be immediately terminated upon cancellation, and customers must return their licenses to avoid further charges. For annual subscriptions, customers are charged the full year upfront and will not receive a prorated refund for any unused portion; services continue until the end of the subscription period, after which access is terminated at the next renewal date.
The Easiest Way to Get a measuresquare Refund
If you’re frustrated trying to get a refund from measuresquare—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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