Overview
Midjourney is an easy-to-use service that lets you turn words into pictures. You just type a description or prompt, and it creates a set of images based on what you wrote. You can customize your style, edit the images, and even make short animated videos from them. It's great for anyone who wants to create cool, unique pictures without needing any drawing skills. Plus, there are features to organize your creations, share with others, and collaborate within a friendly community.
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The information was directly gathered from Midjourney's official Getting Started Guide and main website, which clearly describe the service and its features in simple terms suitable for consumers.
How to Get a Midjourney Refund: Step by Step
If you purchased through Midjourney.com directly (credit/debit card):
- Log in to your Midjourney account on their website.
- Go to the Manage Subscription page.
- Check if you have used less than 20 GPU minutes or generated fewer than approximately 20 images in your account's lifetime. This usage eligibility is required for refunds.
- Click the Cancel Plan button to cancel your subscription; the refund request option will appear automatically if you are eligible.
- Cancel any other scheduled plan changes beforehand by clicking the Cancel Change button if applicable.
- If you see no option to request a refund during cancellation, no refund can be provided for that account.
- Wait for a confirmation email that your refund request was received. Refund processing can take up to 10 business days.
- If you encounter error messages, wait an hour and try again. If the issue persists, contact Midjourney billing support through their website or Discord.
If you purchased through Midjourney via Discord subscription:
- Open the Midjourney Discord server.
- Go to the #billing-support channel
- Send a message with your account details and mention your refund request. Use messages like "I did not use the subscription much and would like a refund" or "The subscription renewed without prior notice and I have minimal usage" to increase chances of success.
- Wait for a reply from the support team. They will guide you on next steps or confirm your refund.
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Tips and Tricks for Getting a Midjourney Refund
- Start with a monthly subscription instead of an annual plan to test the service before committing.
- Cancel quickly if you decide the service isn’t for you—preferably within a few days and under minimal usage (<20 images) to increase chances of a refund.
- Do not send multiple emails to billing support as it triggers auto-replies; only wait for a response from an actual billing staff member.
- Contact support primarily via the Midjourney Discord server, especially through the member support channels where staff are active and responsive.
- Use the chat function in the member support Discord channels to get direct help; look for online support staff (green circle) and then initiate a private chat for billing issues.
- Provide clear information such as your subscription details and the billing periods you want refunded, but do not include credit card details.
- Be patient after contacting support, as refund processing can take several days and repeated follow-ups may not help.
- Some users suggest using virtual or prepaid cards to minimize unwanted charges and avoid complications with billing and refunds.
- Escalate by requesting contact with billing managers via Discord support if the initial responses are unhelpful.
- Logging into the Midjourney website and using the "members support" search to find active tech support has helped users initiate refund and cancellation processes successfully.
- Timing is key: initiate refund requests shortly after accidental or unwanted subscription sign-ups to prevent long-term billing issues.
- Do not rely on the refund button on the website alone, as many users report no refund option visible and needing manual intervention.
Why Do People Request Refunds from Midjourney
- Account bans or suspensions for violations of Terms of Service, use of unauthorized tools, or suspected fraudulent activity.
- Billing issues, such as being charged after cancellation, disputed payments, or unexpected subscription renewals.
- Poor image generation quality or dissatisfaction with the results from the AI.
- Restrictive content filters blocking innocent or desired prompts, leading to frustration.
- Refunds due to minimal usage, such as using less than 20 GPU minutes or generating fewer than 20 images.
- Account suspensions without clear explanation and refusals to refund payments.
- Customer service problems, like slow response times or difficulty resolving access or billing problems.
- Site downtime or technical issues while still being charged for subscriptions.
Midjourney Refund Script
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Hello Midjourney Support,
I am writing to request a refund for a recent charge on my account. Unfortunately, I encountered a billing issue that resulted in an unexpected charge, and I am currently dissatisfied with my experience. According to the refund policy, I believe I qualify for this request as I have not exceeded the usage limits.
I would appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter.
Best regards,
Midjourney Refund Policy
Midjourney's refund policy states that users are eligible for a refund only if they have used less than 20 GPU minutes or generated fewer than approximately 20 images. Refunds can be requested at the time of subscription cancellation and may take up to 10 business days to process. For yearly subscribers, exceptions are not guaranteed and can only be considered within the first month of subscription.
The Easiest Way to Get a Midjourney Refund
If you’re frustrated trying to get a refund from Midjourney—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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