Overview
MindMetric.ai is a friendly online platform where you can take smart tests powered by AI to learn more about autism, ADHD, IQ, and personality traits. The tests are made to be easy and personal for everyone, no matter the age. After taking the tests, you get detailed and private feedback along with helpful tips and strategies to manage or understand these traits better. It's like having a smart helper to understand yourself or someone you care about in a simple and supportive way.
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The information is directly from MindMetric's official website, which clearly explains their services in simple terms, focusing on AI-driven tests for autism, ADHD, IQ, and personality traits, with personalized feedback and strategies.
How to Get a mindmetric Refund: Step by Step
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the "Activity" section and locate the payment transaction for your Mindmetric subscription.
- Select the payment to view details and find the seller's contact information.
- Contact Mindmetric's customer service using the provided contact details (e.g., email or support link) to request your refund.
- In your communication, emphasize that the subscription renewed without prior notice and/or that the account was unused to increase the chance of a refund.
- If the seller does not respond or denies the refund, return to PayPal and open a dispute within the PayPal Resolution Center for the specific transaction.
- Message the seller through the dispute to explain why you believe a refund is justified.
- If you cannot reach an agreement, escalate the dispute to a claim within 20 days for PayPal to investigate and decide.
If you purchased through Credit or Debit Card directly on mindmetric.ai:
- Locate your credit or debit card statement and identify the charge from Mindmetric (usually $19.99 USD monthly after the free trial).
- Contact Mindmetric customer service at the contact address listed on their website or in the Terms & Conditions (Platinum Business Investments PTY LTD, 3 Moss Street, Slacks Creek, 4127) or through their official email/support channel.
- Request a refund for the subscription charge and mention if you did not receive any notification of renewal or if the service was unused.
- If required, cancel the subscription first to stop future charges before requesting the refund.
- Wait for confirmation from Mindmetric and for the refund to be processed to your original card.
Tips and Tricks for Getting a mindmetric Refund
- Firmly push back against their "no refund" policy and insist on a refund despite initial refusal.
- Cancel subscription via PayPal or credit card provider if the website cancellation is difficult or impossible.
- Use direct and clear language: consistently say "I want to cancel my subscription and receive a refund" without debating their terms.
- Dispute charges with your payment provider as a last resort, citing deceptive subscription practices.
- Act quickly within any refund claim window, even if small, to increase chances of success.
- Check bank statements regularly to spot and address unwanted recurring charges early.
- Avoid polite negotiation tactics if met with resistance; remaining firm and persistent works better.
- Beware of hidden or misleading subscription terms and make this known when disputing charges.
- Consider third-party cancellation services if self-cancellation proves too difficult, though this may incur fees.
- Report the company as a scam or fraudulent to payment services to pressure refund action.
Why Do People Request Refunds from mindmetric
- Automatic subscription charges after initial low one-time fee without clear consent or notification.
- Misleading advertising suggesting one-time payment but resulting in ongoing monthly fees.
- Non-receipt of refunds after requesting them from customer service.
- Lack of transparency related to subscription terms and billing.
- Unresponsive customer service or auto-replies without resolving refund or cancellation issues.
- Deceptive or scam-like behavior perceived by customers due to billing and service practices.
- Failure to deliver reports within the specified delivery timeframe (per official refund eligibility conditions).
- Poor quality or unsatisfactory test reports leading to refund requests.
- Difficulty canceling subscriptions leading to unwanted charges.
- Customers disputing charges through PayPal or banks due to unauthorized or unexpected billing.
mindmetric Refund Script
Script
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Hello Mindmetric Team,
I hope this message finds you well. I am writing to request a refund for a recent charge on my account. Unfortunately, I have encountered a billing issue that I did not expect, and I am quite dissatisfied with the experience. I kindly ask that you review my account and process a refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
mindmetric Refund Policy
Mindmetric.ai offers a Money Back Guarantee for the purchase of their MindMetric Report, which costs $1.99 USD. Users can claim a refund if they do not receive their report within the specified delivery time frame by contacting customer service within a certain period after the expected delivery date.
The Easiest Way to Get a mindmetric Refund
If you’re frustrated trying to get a refund from mindmetric—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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