Overview
Multimal is a company that sells original spare parts and accessories mainly for bathroom fixtures. They offer parts for hidden flush tanks from brands like Geberit, Koło, and Tece, and also parts for faucets from brands such as Hansgrohe and Kludi. Their products include valves, seals, repair kits, buttons, cartridges for faucets, membranes, covers, seats, adapters, locks, solenoid valves, filters, siphons, and push rods. If you need to fix or replace parts of your bathroom equipment, Multimal has the genuine parts to help you get it done easily.
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The information comes directly from the main website of Multimal where they clearly list their products and services in simple terms, focusing on spare parts for well-known bathroom fixture brands.
How to Get a multimal Refund: Step by Step
If you purchased through Google Play:
- Go to play.google.com on your computer or mobile browser.
- Click your Profile picture at the top right corner.
- Click "Payments & subscriptions" and then "Budget & order history."
- Find the order for the multimal subscription you want refunded.
- Click "Report a problem."
- Select the option that best describes your issue with the subscription.
- Complete the form, explicitly stating that you are requesting a refund for the subscription.
- Click "Submit." You should receive a decision within 1-4 days.
- If you don't see the order, ensure you are signed into the correct Google Account used for the purchase.
- If it has been more than 48 hours since the purchase, consider contacting the multimal developer directly through the contact information on their website or the app page.
- Refund request tip: Mention the subscription renewed without notice and emphasize that the account was unused to increase chances of approval.
If you purchased through Apple:
- Open your web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID that was used to purchase the multimal subscription.
- Find the subscription purchase in your order history.
- Click "Request a refund."
- Select a reason that closely matches your situation related to the subscription refund.
- Fill out the refund form, including details about your refund request for the multimal subscription.
- Submit the request.
- Refund request tip: Indicate that the subscription was renewed without your awareness and that the service was not used.
Phone
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Email
The email is not available.
Site
The site is not available.
Tips and Tricks for Getting a multimal Refund
- Be polite but firm: Use respectful language while clearly stating your issue and refund request.
- Provide detailed evidence: Attach screenshots, order numbers, and proof of the problem to bolster your case.
- Contact support early: Reach out immediately after noticing an issue to increase chances of a refund.
- Follow up persistently: If no response, send polite reminders every few days.
- Use multiple channels: Try email, website forms, and social media messages to reach the company.
- Escalate thoughtfully: Ask to speak with supervisors or higher-level support if initial contacts don’t help.
- Time your requests: Weekdays and business hours often get faster responses.
- Appeal to consumer protection: Mention your rights if the company ignores reasonable requests.
- Share personal stories: Frame your message by explaining how the situation affected you personally.
- Check for community tips: Look for recent user experiences on forums for company-specific advice.
Why Do People Request Refunds from multimal
- Product not as described: Customers receive items that differ from the description or images provided online.
- Damaged or defective items: Products arrive broken, damaged, or malfunctioning.
- Size or fit issues: Apparel or other size-dependent items do not fit as expected.
- Changed mind or buyer's remorse: Customers simply decide they no longer want the product after purchase.
- Late or missing delivery: Orders are delayed or do not arrive at all.
- Quality below expectations: The product quality does not meet customer expectations.
- Incorrect or missing items: Customers receive the wrong items or items are missing from the shipment.
- Impulse purchases: Customers regret an impulsive buy and seek refunds.
multimal Refund Script
Script
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Dear Multimal Support Team,
I hope this message finds you well. I am writing to address a billing issue I recently encountered where I was charged unexpectedly on my account. Unfortunately, this charge was a mistake and I would like to kindly request a refund for the amount in question.
I appreciate your attention to this matter and look forward to your prompt response. Thank you for your understanding.
Best regards,
multimal Refund Policy
The refund policy of multimal.pl allows customers to return products if they discover defects during use. Customers can either utilize the manufacturer's warranty through authorized service points or file a complaint directly with the seller via email. The seller has 14 days to process the complaint, and if the product is found to be non-compliant with the contract, the seller will cover the return shipping costs.
The Easiest Way to Get a multimal Refund
If you’re frustrated trying to get a refund from multimal—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.