Overview
Nebula: Horoscope & Astrology is an online platform where you can get psychic readings and spiritual guidance easily. They offer a range of services like horoscope readings, zodiac compatibility, tarot card readings, palm readings, numerology, dream interpretation, and even energy healing. Whether you want advice about your love life, career, personal growth, or life path, Nebula has psychics who can help. You can also get insights into your relationships, find your soulmate, and receive support anytime since the services are available 24/7. They even have a mobile app for on-the-go access, and their readings start at just $1 per minute. It's like having a friendly psychic guide whenever you need one!
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The description is based directly on the main website of Nebula Horoscope & Astrology, which clearly lists all their offered services and highlights their accessibility, affordability, and variety of guidance options. This makes the summary reliable and precise for a general audience.
How to Get a Nebula: Horoscope & Astrology Refund: Step by Step
If you purchased through Nebula Website Directly:
- Visit the Nebula customer support request page at https://osupporto-help.zendesk.com/hc/en-us/requests/new.
- Submit a detailed refund request including:
- Your full name on Nebula Web
- Your birth details (date of birth in YYYY-MM-DD format, place of birth, and time of birth)
- The specific service and astrologer you chose
- The date of your chat or order
- A thorough description of why you are requesting the refund
- Wait for their team to investigate and respond. The refund process starts only after their investigation.
If you purchased through Apple (App Store or iTunes):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select the Nebula subscription.
- Tap "Report a Problem" and choose to request a refund.
- In your refund request, mention that the subscription renewed without notice or assert that you did not use the subscription.
- Alternatively, open a browser and visit https://reportaproblem.apple.com, sign in with your Apple ID, and follow the prompts to request a refund for Nebula subscription.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon and go to "Payments & subscriptions" > "Subscriptions."
- Select the Nebula subscription.
- Tap "Request a refund" or "Report a problem."
- Choose the reason for the refund request, such as "Subscription renewed without my consent" or "Service was not as described."
- Submit the request and wait for Google Play to review and respond to your refund request.
Email
The email is not available.
Tips and Tricks for Getting a Nebula: Horoscope & Astrology Refund
- Dispute unauthorized charges immediately with your credit card company or PayPal/Apple Pay if applicable.
- Politely contact Nebula explaining you were unaware of the subscription and request cancellation plus refund.
- Use firm but polite language emphasizing the charges were unauthorized and recurring.
- Document all communications and charges when disputing to build your case.
- Escalate by blocking charges via your bank if Nebula customer support is unresponsive or denies refund.
- Follow up persistently and regularly while disputing charges.
- Request a refund within 30 days of purchase, ideally mentioning you used their service for 7 consecutive days during that period.
- Mention if subscription auto-renewed without your consent to improve chances of refund approval.
- If purchased through Apple App Store, use reportaproblem.apple.com and wait 24-48 hours for decision.
- If purchased through Google Play, use the “Report a problem” feature in your payment/subscription history and wait up to 4 days for decision.
- If purchased directly from asknebula.com, submit a detailed refund request with your birth details, order date, proof of payment, and description of the problem.
- Consider requesting compensation as app credits if a full refund is refused.
- Use a chargeback service to detect and dispute hidden or recurring charges automatically if needed.
Why Do People Request Refunds from Nebula: Horoscope & Astrology
- Unexpected subscriptions and charges after an initial small payment or trial.
- Difficulty obtaining refunds or inability to get refunds for the payments made.
- Misleading communication regarding subscription terms and billing practices.
- Not receiving promised horoscope reports or only receiving links without the actual content after payment.
- Unclear or hidden subscription policies leading to confusion and customer dissatisfaction.
- Charges after canceling a free trial, with users still getting billed.
- Customer service challenges in resolving subscription disputes despite some refunds being granted after proof of charge.
Nebula: Horoscope & Astrology Refund Script
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Hello Nebula Support,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent subscription to your service. Unfortunately, I was accidentally charged for a renewal without my explicit consent.
I have been a satisfied user of your app; however, this unexpected charge has caused some dissatisfaction. I would greatly appreciate your assistance in processing a refund for this charge at your earliest convenience.
Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards, [Your Name] [Your Email] [Your Phone Number]
Nebula: Horoscope & Astrology Refund Policy
Nebula: Horoscope & Astrology offers refunds for charges made through the App Store or Google Play by directing users to contact the respective support services. Alternatively, they may provide compensation in the form of credits within their app, which can be used to communicate with astrologers, following a review of the refund request details provided by the user.
The Easiest Way to Get a Nebula: Horoscope & Astrology Refund
If you’re frustrated trying to get a refund from Nebula: Horoscope & Astrology—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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